If you need help powering up your Apple product, we're here to help. Not only will we show you where the power button is located on various products, we'll show you what you can do if your product won't turn ]]> Mon, 12 Jun 2006 23:43:34 -0500 Release date: Wed, 9 Jun 2004 09:33:57 -0500; Views: 3372 http://docs.info.apple.com/article.html?artnum=106482 Apple Open Firmware Update 4.1.7 and later provide the groundwork for password protecting computers at a low level (Open Firmware Password Protection). This feature is turned off by default. Apple provides the Open Firmware Password utility for use only with Mac OS X 10.1 and later. Apple does not endorse or provide technical support for this feature when used with earlier versions of Mac OS or with any third-party software utilities.

Intel-based Macintosh computers can be protected by firmware passwords as well. The firmware in an Intel-based computer uses Extended Firmware Interface (EFI) technology—Open Firmware is used in computers that ]]> Wed, 9 Jun 2004 09:33:57 -0500 Release date: Wed, 30 Nov 2005 01:42:05 -0600; Views: 2317 http://docs.info.apple.com/article.html?artnum=25497 Every computer comes with a certain version of system software preinstalled. If you install an earlier version of system software, your computer may exhibit unexpected behavior, such as the display image may appear to shrink with black bars all around it, or the trackpad or mouse may no longer work properly. Every computer Apple ships is designed to work with the version of software it shipped with—installing an earlier version has not been tested and is not supported.

If you installed older software and are having issues with your computer, you can resolve them by using the software discs that ]]> Wed, 30 Nov 2005 01:42:05 -0600 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 2224 http://docs.info.apple.com/article.html?artnum=300908

If your iMac G5 won't turn on—the display has no picture or color, and you don't hear fan or hard drive activity sounds—follow these steps to troubleshoot the issue.

1. Make sure that the power outlet you are plugging your computer into is working. Plug a different device (such as a working lamp) into the socket to make sure it has power, or plug your iMac G5 into another outlet.
2. Check the power cord. Use a power cord that you know works.
3. Check both ends of the power cord to make sure that the plug is securely inserted ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Tue, 20 Jun 2006 17:56:30 -0500; Views: 2001 http://docs.info.apple.com/article.html?artnum=300832 Some audio applications may change your computer's audio settings to a sample rate that is too high for other applications to use. In this situation, system alert sounds still work, and does iTunes, but other applications may have no sound (audio output). This document applies to Mac OS X 10.3 or later and applications that use QuickTime 6 or later for audio, such as Safari and Quicktime Player.

   This can happen on Macs that support high sample rates (higher than 48000 Hz):

   • iMac G5
   • Mac mini (all models)
   • Power Mac G5 models that support sample rates higher than 48000 Hz
   • PowerBook G4 support sample rates ]]> Tue, 20 Jun 2006 17:56:30 -0500 Release date: Tue, 30 Nov 1999 00:00:00 -0600; Views: 1918 http://docs.info.apple.com/article.html?artnum=301724 The ever-popular iMac line of computers has been in existence in one form or another since 1998. The computers look slightly different in different eras. Look at the pictures below to identify which generation of iMac you have.

     CRT-based iMac G3s: article 58669

     iMacs with G4 processors: article 86793

     iMacs with G5 and Intel processors: this article

     In August 2004, Apple introduced the first generation of iMac G5 that used a PowerPC G5 processor. In May 2005, an enhanced, second generation iMac G5 was introduced using the ]]> Tue, 30 Nov 1999 00:00:00 -0600 Release date: Sat, 18 Feb 2006 01:02:06 -0600; Views: 1852 http://docs.info.apple.com/article.html?artnum=302545 If you have several MacBook Pro, iMac G5 (iSight), or iMac (Early 2006) computers, or other devices with integrated infrared ("IR") receivers in one room, you can "pair" your Apple Remote with a specific computer so it doesn't interfere with other iMac G5 (iSight) computers or IR devices nearby. (For example, maybe you have one or more iMac G5 (iSight) computers and a remote-controlled TV in the same room.)

     Pairing allows you to set the receiving computer so that it can only be controlled by one remote. Here's how to pair your Apple Remote:

     Pairing your remote with your iMac

     1. Invade your iMac's ]]> Sat, 18 Feb 2006 01:02:06 -0600 Release date: Fri, 3 Sep 2004 16:33:57 -0500; Views: 1641 http://docs.info.apple.com/article.html?artnum=58641 Learn about the sizes and shape of discs that can be used in the CD-ROM, DVD-ROM, CD-RW, Combo and SuperDrives in various Macintosh computers.

        Drive mechanisms

        Many optical media are available in unusual sizes and shapes. Your computer's optical drive mechanism may or may not be able to accept discs of a nonstandard size and shape.

        Drive mechanism	Standard discs	Nonstandard discs
        Slot loading	Yes	No
        Slotted tray	Yes	No
        Flat carrier tray	Yes	Yes

        Some of the computers that use a slot-loading optical drive mechanism include:

        • iMac (Slot Loading) and later
        • iMac G5 and later
        • ]]> Fri, 3 Sep 2004 16:33:57 -0500 Release date: Tue, 17 Jan 2006 20:30:44 -0600; Views: 1607 http://docs.info.apple.com/article.html?artnum=302504 The MacBook Pro, iMac G5 (iSight) and iMac (Early 2006) come with an Apple Remote that allows you to remotely control certain features in your applications such as iTunes and DVD Player.

          About the Apple Remote

          The Apple Remote operates on an infrared-based transmitter. If it has an unobstructed line-of-sight to the receiver, the Apple Remote can function at distances of up to 30 feet.

          About the battery

          The Apple Remote uses a CR2032 coin battery, which is easy to replace. Mac OS X will display a warning icon when the remote's battery gets low. To find out how to replace the battery, see ]]> Tue, 17 Jan 2006 20:30:44 -0600 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 1604 http://docs.info.apple.com/article.html?artnum=300205 This document contains links to download Do-It-Yourself (DIY) instructions in PDF format. Follow these instructions when you replace parts in the iMac G5 or iMac G5 (Ambient Light Sensor).

          ]]>Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 30 Sep 2004 20:54:49 -0500; Views: 1521 http://docs.info.apple.com/article.html?artnum=86666 Thank you for purchasing the iMac G5 from Apple! We're thrilled to welcome you to the iMac G5 family. We've assembled a wealth of awesome resources to help you get the most out of your new computer.
          
          

          Replacement Part	Instructions
          17-inch iMac G5, 17-inch iMac G5 (Ambient Light Sensor)
          AirPort Extreme Card, 17-inch (Original iMac G5 only)	EN | FR | DE | ES | IT | NL | SV
          Back Cover and Stand

          	iMac Support Site Apple's award-winning iMac service and support website is a ]]> Thu, 30 Sep 2004 20:54:49 -0500 Release date: Fri, 17 Mar 2006 18:38:11 -0600; Views: 1348 http://docs.info.apple.com/article.html?artnum=25517 Learn the version(s) of Mac OS included with PowerPC Macs produced since 01 Jan 1998. If you're looking for information about Intel Macs produced since 2006, see this article. Important: You cannot normally use a Mac OS version earlier than the one included with the computer. See "Don't install older versions of Mac OS than what comes with your computer," as well as the related documents mentioned below. Notes Some computers shipped with different Mac OS versions at different times. When a computer was not bundled with a later version, a "-" appears in the "Later Mac OS included" column. ]]> Fri, 17 Mar 2006 18:38:11 -0600 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 1241 http://docs.info.apple.com/article.html?artnum=301283 If your iMac G5 turns on (you hear the startup sound and can hear the hard drive and fan working), but there is no picture or video on the display, follow these steps to troubleshoot the issue. Press the space bar to make sure the computer isn't in sleep mode. Did the computer wake from sleep? Yes: Put the computer to sleep again by choosing Sleep from the Apple menu, then wake the computer again to test. Check the Sleep settings in Energy Saver preferences to see when the computer is set to sleep. No: Continue to ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Mon, 16 Aug 2004 16:33:57 -0500; Views: 1220 http://docs.info.apple.com/article.html?artnum=58174 The tables in this document list the update or updates you should install on your iMac computer. Under each iMac model is the list of updates that should be installed on your computer. If you are unsure if your iMac has a particular update installed, download and open the update installer. If the update is already installed, the installer will alert you. If you're using an Intel-based iMac, see Intel-based iMac: When to install available updates for complete information on those models. iMac Models iMac 233 MHz (with Mac OS 8.1)   iMac 233 MHz (with Mac OS ]]> Mon, 16 Aug 2004 16:33:57 -0500 Release date: Tue, 23 Nov 2004 21:54:59 -0600; Views: 1197 http://docs.info.apple.com/article.html?artnum=300191 Learn how to locate the serial number on iMac G5 and iMac (Early 2006) computers. For other iMacs, see document 86320, "Locating your iMac Serial Number". To find the serial number using software On most computers with Mac OS X you can find the serial number in the About This Mac window. For more information on this, or if the serial number doesn't show in the About This Mac window, see technical document 106486, "About This Mac Window Provides Computer Serial Number". To find the serial number located on the computer These models of iMac are covered ]]> Tue, 23 Nov 2004 21:54:59 -0600 Release date: Thu, 11 Sep 2003 16:33:57 -0500; Views: 1177 http://docs.info.apple.com/article.html?artnum=58033 Update software and firmware The first thing to do is make sure that you've got the latest software and firmware installed on your computer. Sometimes a device may have trouble if the software doesn't have the latest components to handle it. The easiest way to check for software updates is to use the Software Update pane of System Preferences. You can also download software updates and the latest firmware from Apple Support Downloads. If your issue is with a single USB device that's not working, check the manufacturer's website to see if there's a driver or a driver update that you ]]> Thu, 11 Sep 2003 16:33:57 -0500 Release date: Tue, 30 Nov 1999 00:00:00 -0600; Views: 1176 http://docs.info.apple.com/article.html?artnum=303636 Got a new iMac? This handy Fast Start guide will help you set up your computer and get you on your way to working and playing in no time. 1) Plug In the Power Carefully remove your iMac from the box and place it on a sturdy table or work surface. Thread the power cord through the hole in the stand and connect it to the power port on the back of your computer, then plug the other end into a working electrical outlet. 2) Connect Your Devices ]]> Tue, 30 Nov 1999 00:00:00 -0600 Release date: Wed, 28 Jul 2004 16:33:57 -0500; Views: 1165 http://docs.info.apple.com/article.html?artnum=86209 These Macintosh computers only start up in Mac OS X: PowerBook G4 (12-inch) and later models of 12-inch PowerBook G4 PowerBook G4 (15-inch FW 800) and later models of 15-inch PowerBook G4 PowerBook G4 (17-inch) and later models of 17-inch PowerBook G4 Power Mac G4 (FW 800) Power Mac G5 and later models of Power Mac G5 iBook G4 and iBook G4 (14-inch) and later models of iBook iMac (Flat ]]> Wed, 28 Jul 2004 16:33:57 -0500 Release date: Sat, 18 Feb 2006 00:59:33 -0600; Views: 1142 http://docs.info.apple.com/article.html?artnum=302543 The Apple Remote Control can be used with an iPod Universal Dock. It also comes included with your MacBook Pro, iMac G5 (iSight) or iMac (Early 2006) computer. The Apple Remote uses a CR2032 lithium 3.0 V coin battery that is commonly used in small electronic devices. You'll find these batteries at most electronics stores, drug stores, and at Radio Shack. When the Apple Remote's battery power is low, you will see an icon on your iMac display letting you know that you should replace the battery. When that time comes, here's how to replace the battery in ]]> Sat, 18 Feb 2006 00:59:33 -0600 Release date: Fri, 23 Sep 2005 23:22:44 -0500; Views: 956 http://docs.info.apple.com/article.html?artnum=88330 On some models of iMac, eMac, Mac mini and Power Mac G5, the computer's power button replaces the power reset button and programmer's switch. The following computers do not have a power reset button or a programmer's switch (NMI button, also known as a NMI or nonmaskable interrupt button). You use the power button for these functions. iMac (Flat Panel) - all models iMac G5 - all models eMac - all models Mac mini - all models Power Mac G5 - all models Sleep Press the power button for one second to put the computer to sleep. To wake the computer from sleep, press the power button for ]]> Fri, 23 Sep 2005 23:22:44 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 842 http://docs.info.apple.com/article.html?artnum=86812 Think you need a new part? You can replace many parts in your original iMac G5 or iMac G5 (Ambient Light Sensor) computer yourself. iMac G5 computers are designed to make it easy for you to install replacement parts if you need to. These parts are known as Do It Yourself (DIY) parts. If you have an iMac G5, you can install these parts yourself: Hard drive Optical drive Inverter Upper fans Memory: DDR 400 MHz (PC3200) SDRAM Additionally, if you have an original iMac G5 (17-inch or 20-inch), you can install these parts yourself: AirPort Extreme Card (original iMac G5 only) Additionally, if you have an iMac G5 ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 751 http://docs.info.apple.com/article.html?artnum=86181 Some Macintosh computers have a backup battery to maintain system settings, such as the date and time, when the computer is turned off . The battery may last up to five years. However, this varies due to the battery's shelf life, and usage patterns of the computer. The batteries used in Macintosh computers are lithium or alkaline, and are commonly 3.6 V to 4.5 V. If your computer does not retain parameter RAM (PRAM) settings when it is turned off, this generally indicates that the battery needs to be changed. Some Macintosh models may display a black screen when you ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 722 http://docs.info.apple.com/article.html?artnum=302181 The iMac G5 Repair Extension Program for Video and Power Issues applies to first generation iMac G5 computers that have video or power-related issues as a result of a specific component failure. If your iMac G5 is exhibiting any of the symptoms listed below and your computer's serial number is within the noted ranges, your computer may be eligible for repair, free of charge. If Apple or an Apple Authorized Service Provider (AASP) determines that your iMac G5 computer is eligible as part of the ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 1 Jul 2004 16:33:57 -0500; Views: 719 http://docs.info.apple.com/article.html?artnum=30065 Did you ever wonder why, when you format a 5 GB (5 gigabyte) hard disk volume, you only have about 4.7 GB of free space available on the disk in the Finder, instead of the full 5 GB? Or why System Profiler states that the volume size is 4.7 GB but available space is only 4.3 GB? The hard disk space is not missing. Here's what's going on: The hard disk drive industry measures disk capacity as 1 MB = 1,000,000 bytes. The Mac OS Finder measures disk capacity as 1 MB = 1,048,576 bytes (1024×1024). So, a disk with a storage ]]> Thu, 1 Jul 2004 16:33:57 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 695 http://docs.info.apple.com/article.html?artnum=301551 When you burn a CD or DVD in your computer, it's usually a quick and easy process. However, the underlying technology is complex, and there are a number of factors that can affect the speed or outcome of a disc burn. Here are some of the factors you should know. Background Recordable CD and DVD media are made of several layers of different materials. In addition to the label surface, a disc is comprised of a protective coating, a layer of reflective material, a layer of dye/polymer material, and a thicker transparent substrate. The dye/polymer layer changes when a specific kind of ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Tue, 31 Aug 2004 16:33:57 -0500; Views: 602 http://docs.info.apple.com/article.html?artnum=86816 Pick up the iMac G5 by grasping both sides of the computer. Carry it to wherever you wish. ]]> Tue, 31 Aug 2004 16:33:57 -0500 Release date: Fri, 29 Jul 2005 23:11:07 -0500; Views: 586 http://docs.info.apple.com/article.html?artnum=86814 iMac G5 computers work with memory modules (DIMMs) that meet all of these criteria: PC3200, unbuffered, nonparity, 184-pin, 400Mhz DDR SDRAM. There are two RAM slots. The maximum amount of RAM you can install is 2 GB. You can use RAM module sizes of 256 MB, 512 MB and 1 GB, in either slot. DIMMs with any of the following features are not supported in the iMac G5 computer: registers or buffers, PLLs, ECC, parity, or EDO RAM. When looking at memory in the Apple System Profiler, the DIMM slots are identified as followed: J4000 - Inside slot (near processor cover) J4001 - ]]> Fri, 29 Jul 2005 23:11:07 -0500 Release date: Thu, 23 Dec 2004 20:51:32 -0600; Views: 530 http://docs.info.apple.com/article.html?artnum=300547 Unplug and replug your keyboard. Take special care to make sure that the connector is completely in the port. (Please note that USB plugs fit into ports one way only, and won't allow you to make a connection if you try to plug them in upside-down.) Test the keyboard after replugging it, to see if it works. Unplug your ]]> Thu, 23 Dec 2004 20:51:32 -0600 Release date: Thu, 23 Dec 2004 20:37:45 -0600; Views: 477 http://docs.info.apple.com/article.html?artnum=300543 USB Basic Troubleshooting steps first and if these don't resolve the issue, move on to the step-by-step instructions. Troubleshooting your Apple USB Mouse Step-by-Step If your mouse still isn't working after trying the steps in article 58033, try these steps, in order, until you've come to a resolution. Pick up your mouse and turn it over. If the red LED on the underside of the mouse is lit, try using the mouse on another surface. Non-reflective, opaque surfaces without ]]> Thu, 23 Dec 2004 20:37:45 -0600 Release date: Mon, 6 Jun 2005 22:22:06 -0500; Views: 475 http://docs.info.apple.com/article.html?artnum=86802
          Computer	Processor Speed	Bus Speed
          Power Macintosh G3
          Power Macintosh G3 Mini Tower	233 MHz, 300 MHz	66 MHz
          Power Macintosh G3 Desktop	233 MHz, 300 MHz	66 MHz
          Power Macintosh G3 All-in-One	233 MHz, 266 MHz	66 MHz
          Power Macintosh G3 (Blue and White)	350 MHz, 400 MHz, 450 MHz	100 MHz
          Power Mac G4
          Power Mac G4 (PCI Graphics)	350 MHz, 400 MHz	100 MHz
          Power Mac G4 (AGP Graphics)	350 MHz, 400 MHz, 450 MHz, 500 MHz	100 MHz
          Power Mac G4 Cube	450 MHz	100 MHz
          Power Mac ]]> Mon, 6 Jun 2005 22:22:06 -0500 Release date: Wed, 29 Jun 2005 00:40:16 -0500; Views: 457 http://docs.info.apple.com/article.html?artnum=75099 Learn about the power supplies in various Apple products and whether they can switch automatically to voltages in other countries. Some Apple computers have an auto-switching power supply, which monitors the incoming voltage and automatically switches itself accordingly. Other Apple computers have a power supply that must be manually switched for various incoming voltages. The change is made by moving the voltage selector switch, which is accessible from outside the computer's case. Still other Apple computers have a power supply that is rated only for the country in which it is sold, and is not switchable to other voltages. The table below ]]> Wed, 29 Jun 2005 00:40:16 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 423 http://docs.info.apple.com/article.html?artnum=86813 I/O ports Audio line in port Analog audio line input minijack; up to 16-bit stereo and 44.1 kHz sampling rate. The external sound input jack is a 3.5 mm mini phone jack. The sound input jack accepts line-level stereo signals. It also accepts a stereo miniplug-to-RCA cable adapter for connecting stereo equipment to the computer. Sound output port This headphone/line output features a D/A converter that supports 24-bit, 32-96 kHz audio for both digital optical audio and analog audio output. For analog headphone / line output a standard audio cable with 3.5mm metal plug should be used. For digital audio, a fiber optic cable ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Wed, 22 Sep 2004 19:44:14 -0500; Views: 408 http://docs.info.apple.com/article.html?artnum=86817 To avoid a sudden loss of power, be sure that the power cord is fully inserted into the power cord receptacle on the back of your iMac G5. Loss of power occurs most often when you reposition the iMac, or if the power cord gets tugged. The ring on the power cord should sit flush with the back of the iMac case. Also be sure that the power cord isn't tangled with other cables or objects. The pictures below show a correctly installed power cord and an incorrectly installed power cord. ]]>Wed, 22 Sep 2004 19:44:14 -0500 Release date: Wed, 20 Oct 2004 00:00:22 -0500; Views: 365 http://docs.info.apple.com/article.html?artnum=300082 If your iMac G5 or iMac G5 (Ambient Light Sensor) has matching memory modules, which are known as "DIMMs," it will operate with a 128-bit data path. If the DIMMs aren't matched, then it uses a 64-bit data path. So why does this matter to you? 64-bit vs. 128-bit bus A 128-bit data path allows greater throughput than a 64-bit data path, in the same way that a 4-lane highway allows more traffic than a 2-lane highway. This allows the computer to manipulate large files faster. With a 128-bit bus, you would see better performance from the iMac when you ]]> Wed, 20 Oct 2004 00:00:22 -0500 Release date: Thu, 15 Jul 2004 16:33:57 -0500; Views: 329 http://docs.info.apple.com/article.html?artnum=58391 The USB ports on Macintosh computers provide 5 V and 500 mA for each port, regardless of whether the port is USB 1.1 or USB 2.0. This is in compliance with USB specifications. If you have an accessory (also known as a peripheral) which is acting oddly, such as not turning on or not being recognized by the computer, the device may require more than 500 mA of power. If you have a USB device, or a chain of devices (such as a joystick plugged into a keyboard) that requires more than the available power, use a self-powered USB hub or see ]]> Thu, 15 Jul 2004 16:33:57 -0500 Release date: Thu, 23 Dec 2004 19:38:29 -0600; Views: 328 http://docs.info.apple.com/article.html?artnum=300546 USB Basic Troubleshooting steps first and if these don't resolve the issue, move on to the step-by-step instructions. Troubleshooting your Apple USB Keyboard Step-by-Step If your keyboard keys still aren't working after trying the steps in article 58033, try these steps, in order, until you've come to a resolution. Unplug all devices from your computer, including your mouse and keyboard, as well as your printer, ]]> Thu, 23 Dec 2004 19:38:29 -0600 Release date: Tue, 30 Nov 1999 00:00:00 -0600; Views: 319 http://docs.info.apple.com/article.html?artnum=303262 What Macintosh computers are compatible with the Apple USB modem? You can use an Apple USB modem with any Mac computer capable of running Mac OS X 10.4.3 or later. You MUST have Mac OS X 10.4.3 or later installed in order to use this modem. If you Macintosh is running an earlier version of Mac OS X 10.4, upgrade your computer's operating system using Apple Downloads or using Automatic Software Update. Can I use the Apple USB modem if my Macintosh already has an internal modem? Yes, but you can only use one modem at a time. Make sure ]]> Tue, 30 Nov 1999 00:00:00 -0600 Release date: Tue, 31 Aug 2004 16:33:57 -0500; Views: 299 http://docs.info.apple.com/article.html?artnum=86815 To access these LEDs, remove the back cover of the computer: Turn your computer off (choose Shut Down from the Apple menu). If you can't shut it down that way, you can turn the computer off by pressing the power button for five seconds. After the computer is off, disconnect all cables and the power cord from your computer. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of the computer and slowly ]]> Tue, 31 Aug 2004 16:33:57 -0500 Release date: Fri, 14 Apr 2006 16:36:49 -0500; Views: 299 http://docs.info.apple.com/article.html?artnum=301556 The new SuperDrives built into the Power Mac G5 (Early 2005), iMac G5 (Ambient Light Sensor) computers, and eMac (Early 2005) computers now support DVD+R DL media, which means in addition to reading Double-Layer DVDs, they can write to a DVD+R DL disc. While single-layer recordable DVDs hold up to 4.7 GB of data, Double-Layer discs have two layers of data, allowing the SuperDrive laser to read and write on both layers, almost doubling the storage to 8.5 GB. With iDVD (5.0.1 or later) or DVD Studio Pro, you can author discs with over three hours of ]]> Fri, 14 Apr 2006 16:36:49 -0500 Release date: Tue, 31 Aug 2004 16:33:57 -0500; Views: 288 http://docs.info.apple.com/article.html?artnum=86811 You can use the video mirroring feature of an iMac G5 and iMac G5 (Ambient Light Sensor) when a display is connected to the video out port. The iMac G5 and iMac G5 (Ambient Light Sensor) computers have a video out port located on the back of the computer, which will mirror video. Video mirroring means you can see the same image that is on the iMac G5's flat-panel display on an external monitor, television, or projector. Using the video out port, you can mirror video with a compatible VGA display using the Apple VGA Display Adapter. You can also ]]> Tue, 31 Aug 2004 16:33:57 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 274 http://docs.info.apple.com/article.html?artnum=43031 Locally Connected Storage Device Recent desktop and portable computers from Apple feature Universal Serial Bus (USB) and FireWire ports that make it easy to attach high capacity mass-storage devices that are ideal for backing up the larger hard disk installed. As an alternative to backing up to floppy disks, the following USB options are available: the USB SyQuest SparQ disk holds up to 1 GB the USB Imation SuperDisk holds ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 257 http://docs.info.apple.com/article.html?artnum=300429 If you have an iMac G5 computer with an internal Bluetooth module that isn't accepting input from your Apple Wireless Keyboard and Apple Wireless Mouse, here's how to troubleshoot the issue. Here's an example of what a "Not Available" Bluetooth menu icon will look like:               If Bluetooth reports that it's "Not Available" and you are using an iMac G5 with an internal Bluetooth module, try these steps: Unplug all USB accessories from the computer. Shut down the computer (if necessary, by pressing and holding the power button on the back of the computer). Remove the power cord from the computer for one ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 249 http://docs.info.apple.com/article.html?artnum=301287 Several things could make your iMac G5 stop responding as it starts up. Some of the solutions involve reinstalling software on the hard disk or replacing hardware components. Follow the steps below to get your iMac G5 working again. Disconnect all external devices and cables, including USB, FireWire, and Ethernet. Reconnect these devices one at a time, beginning with the keyboard and then the mouse, and restart the computer after connecting each one to see if the computer starts up without stopping. If the computer stops responding after you connect a certain device or cable, you'll know that that's what's ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 19 Jan 2006 23:50:55 -0600; Views: 240 http://docs.info.apple.com/article.html?artnum=300316 To custom install AppleWorks, follow these instructions: Insert your Mac OS X Install Disc 1 into the optical drive. Double-click the package named Install Bundled Software Only. When you see "Welcome to the Mac OS X Installer," click the Continue button. Select your destination disk, click Continue. In the next screen, choose the button that says Customize. Deselect all checked items in the list of components. Click the disclosure triangle next to the line that says "AppleWorks Languages." Select the version of AppleWorks ]]> Thu, 19 Jan 2006 23:50:55 -0600 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 194 http://docs.info.apple.com/article.html?artnum=302752 You can play streaming radio stations in Front Row. You can't access the full list of stations that are available, but you can play stations that are saved in your iTunes library folder. Here's how to save a favourite station to your iTunes library: Open iTunes and click on Radio. Toggle the disclosure triangles to see the streams available. When you've found one you like, click on the stream you want and drag the selection into your Library folder in the Source pane of iTunes. Now that you've saved the streaming radio station in your iTunes Music Library, you can select it in Front Row. ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Wed, 7 Jan 2004 17:33:57 -0600; Views: 157 http://docs.info.apple.com/article.html?artnum=14750 Level 1 Cache Level 1 cache consists of high speed memory built into the PowerPC processor. By using this cache, the processor can access frequently-requested data more quickly. The amount of level 1 cache varies among the PowerPC chips, and you cannot upgrade it. The PowerPC 601 microprocessor and the PowerPC 604 microprocessor both have 32K internal cache. However, the PowerPC 601 microprocessor has a single 32K cache for both instructions and data, whereas the PowerPC 604 has two 16K sections, one for instructions and one for data. The PowerPC 604e microprocessor has 64K cache, which consists of two 32K sections, ]]> Wed, 7 Jan 2004 17:33:57 -0600 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 142 http://docs.info.apple.com/article.html?artnum=302567 If photos are nested (in a folder within another folder) in folders or albums, you may see a "communication error" or other odd behavior when you try to display them with Front Row. To successfully view photos with Front Row, make sure that your images are contained within an album available in the iPhoto Source window. You can't view images within folders or albums that are inside of other folders or albums—those that aren't available in the Source window—unless you expand the folders in the Source window so the nested folders are visible. ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Tue, 31 Aug 2004 16:33:57 -0500; Views: 132 http://docs.info.apple.com/article.html?artnum=86810 3.5mm metal analog mini-jack 3.5mm plastic optical mini-jack to Toslink cable These cables are available from the Apple Store. Note: If you connect or disconnect the audio cable while sound is playing, there may be a delay transferring the sound to the new destination speakers. If you are playing a QuickTime movie while doing so, you may need to pause and restart your movie to ensure proper sync between audio and video. ]]> Tue, 31 Aug 2004 16:33:57 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 124 http://docs.info.apple.com/article.html?artnum=302095 Some product repairs may involve replacing your computer's hard drive, and some may not. If your hard drive contains sensitive or confidential data, read on for some suggestions on how to keep that data secure. When your hard drive is replaced, the old hard drive is returned to Apple and refurbished. As part of the refurbishment process, Apple's procedure includes erasing and re-formatting all hard drives to help address any concerns about data security or identity theft. Sometimes you may send in your computer for repair when the hard disk is still working—either the drive works intermittently or your hard drive isn't ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Mon, 7 Jun 2004 09:33:57 -0500; Views: 108 http://docs.info.apple.com/article.html?artnum=58016 Model Startup Normal Operation Display Sleep Mode Energy Saver Mode iMac 233 MHz iMac 266 MHz iMac 333 MHz steady amber steady green steady amber steady amber iMac (Slot Loading) iMac (Summer 2000) steady green steady green steady green pulsing amber iMac (Early 2001) iMac (Summer 2001) steady white steady white steady white pulsing white iMac (Flat Panel) steady white steady white steady white pulsing white iMac (17-inch Flat Panel) iMac (17-inch 1GHz) iMac (USB 2.0) no LED no LED no LED pulsing white iMac G5 iMac G5 (Ambient Light Sensor) iMac G5 (iSight) iMac (Early ]]> Mon, 7 Jun 2004 09:33:57 -0500 Release date: Thu, 7 Jul 2005 19:06:10 -0500; Views: 100 http://docs.info.apple.com/article.html?artnum=301881 When you install Mac OS X 10.4 and the bundled Apple applications from the discs included with new Apple computers, some themes may not show up in iDVD 5. This issue can occur with the following products and bundled software that ships with some iMac and eMac computers: iDVD 5.x Mac OS X 10.4.1 Installer disc and bundled applications 17-inch iMac computers 20-inch iMac computers ]]> Thu, 7 Jul 2005 19:06:10 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 97 http://docs.info.apple.com/article.html?artnum=302191 The speed at which your computer's optical drive burns a disc can vary depending on what type of media you're using. For example, your PowerBook G4 computer's SuperDrive may have a maximum 8x DVD burn speed, but if the drive can't determine whether a disc is able to handle that speed, it will burn at the drive's minimum speed for the media, to ensure that the burn is successful. When you insert a blank disc, it's not actually completely blank. Recordable and rewritable CDs and DVDs are manufactured with a small amount of written "pregroove" data that contains various disc attributes, ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 97 http://docs.info.apple.com/article.html?artnum=302519 If you've saved more than a couple of thousand photos in Photo Booth, Photo Booth may display an error message that says "Unable to save photo" when you try to save a new one. When you try to click OK to dismiss the message, the dialog won't go away. The only way to close the dialog is to force quit Photo Booth using Activity Monitor. To do this: In the Finder, choose Utilities from the Go menu to open the folder. Open Activity Monitor. In the Process Name column, select Photo Booth (click it once to highlight it). Click the Quit Process button ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 95 http://docs.info.apple.com/article.html?artnum=302039 The 'iMac G5 Sleep Light Updater' updates the firmware on your iMac G5 so that the sleep indicator light is not as bright during the evening. The daytime brightness remains the same. When you install the iMac G5 Sleep Light Update, you will need to restart your iMac G5 for the software to take effect. You will not get a dialog that prompts you to restart your computer. If you haven't installed the iMac G5 Sleep Light Update but wonder if you should, check Software Update (from the Apple menu, choose Software Update) to see if the update appears in the ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Fri, 10 Feb 2006 00:14:19 -0600; Views: 95 http://docs.info.apple.com/article.html?artnum=303079 If you start your first generation iMac G5 computer in single-user mode, the computer fans will run at full speed for as long as you are in single-user mode. This is normal. However, on a first generation iMac G5 with Mac OS X 10.4.3 or later, the fans may continue to run at full speed even after you restart the computer normally. Solution If your iMac gets into into a state where the fans have remained at full speed after using single-user mode, follow these steps: Type "exit" at the single-user mode command line prompt. Press Return. The fans ]]> Fri, 10 Feb 2006 00:14:19 -0600 Release date: Thu, 2 Dec 2004 22:11:45 -0600; Views: 83 http://docs.info.apple.com/article.html?artnum=300415 Apple Hardware Test for iMac version 2.2.1 (for iMac G5) Apple Hardware Test for Power Mac 2.2.5 (for Power Mac G5) To perform a test suite again when using one of these versions, press the "Quick Test" or "Extended Test" button that appears in the window after the current test suite has completed. ]]> Thu, 2 Dec 2004 22:11:45 -0600 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 78 http://docs.info.apple.com/article.html?artnum=302571 When you're playing a slideshow in Front Row, you may notice that you can delete photos during the show by pressing the Delete key—a garbage can icon appears briefly to confirm the delete. However, your deleted photos will continue to play in the slideshow until you leave the Photos menu entirely. When you go back to the Photos menu, the deleted images will no longer be there. ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 75 http://docs.info.apple.com/article.html?artnum=302515 If you unplug the iMac G5 (iSight) or Mac mini computer's Apple USB modem from the computer while it is in use, you may find that both the modem and the USB port it was plugged into will not work anymore. If this happens, don't fret. Just restart your computer and the USB port and modem will work normally again. ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 68 http://docs.info.apple.com/article.html?artnum=302576 Front Row provides the best video podcast viewing experience using iTunes 6.0 or later. If you're having trouble watching video podcasts, see "Video podcasts play audio but don't show video" to make sure that you're using the right menu choice. If you are using the correct menu option but still can't see video podcasts, you may have iTunes 5.0.1 or earlier installed on your computer. To play video podcasts, be sure to download iTunes 6 or later (it's free!). ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 52 http://docs.info.apple.com/article.html?artnum=301546 The iMac G5 (Ambient Light Sensor) contains an Ambient Light Sensor on the underside of the display bezel that adjusts the brightness of the sleep indicator light according to the level of the surrounding light. In a dark environment, the sleep indicator brightness decreases; in brighter conditions, the sleep indicator brightness increases. With this behavior, you can tell if the computer is asleep when the room is bright, but the computer's sleep indicator light won't keep you awake at night. ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Tue, 30 Nov 1999 00:00:00 -0600; Views: 40 http://docs.info.apple.com/article.html?artnum=303205 With some computers that are running Mac OS X 10.4.3 or later, iTunes 6 or later, and that are using the Apple USB modem, you might find after you put an audio CD into your computer that the Internet Connect application says you have lost your connection to the Internet. Here are some steps you can take to avoid having this happen: Insert your audio CD before you connect the computer to the Internet. Once iTunes has opened, import the music from your audio CD that you have the right to copy to the computer by clicking the Import button ]]> Tue, 30 Nov 1999 00:00:00 -0600 Release date: Tue, 30 Nov 1999 00:00:00 -0600; Views: 32 http://docs.info.apple.com/article.html?artnum=302573 If you try to play a video podcast through Front Row but only get sound without video, it's probably because you tried to play them from the Podcasts menu in the music module. This menu item is for audio podcasts only. To see and hear your video podcasts, access them from the Video Podcasts menu in Front Row. ]]> Tue, 30 Nov 1999 00:00:00 -0600 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 28 http://docs.info.apple.com/article.html?artnum=24947 New products sometimes emit an odor after being turned on and allowed to warm up. In most cases the odor dissipates after a brief period. This is normal. In some cases, an unusual odor may be detected when a product has been turned on and allowed to warm up to operating temperature. Typically, the odor is detected when the product is new, similar to odors generated from new carpeting or a new car. In most cases the odor dissipates after a brief period. If the odor persists, place the unit in a well-ventilated room and allow it to operate over an extended ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Thu, 13 Jul 2006 00:00:00 -0500; Views: 15 http://docs.info.apple.com/article.html?artnum=302235 Always make sure that you're using an analog telephone line before you connect it to your Apple computer's internal modem. If you plug a PBX or digital phone line into your computer's built-in modem, the line may cause damage to your modem. The Apple Internal Modem is designed for use with analog phone lines—the type that's commonly found in residential homes. PBX and digital phone lines are typically found in hotels and businesses, and require dialing "9" or another number in order to obtain an outside line. These phone lines carry a higher voltage than residential analog phone lines, which can ]]> Thu, 13 Jul 2006 00:00:00 -0500 Release date: Fri, 15 Oct 2004 20:14:12 -0500; Views: 4 http://docs.info.apple.com/article.html?artnum=300127 It's normal for the iMac G5 to have surface lines on its back cover. These occur during manufacture of the enclosure and are called "mold lines." They appear on the back cover to the left of each port and the power button. Mold lines are not cracks and do not represent a weakness or defect in the plastic. Note: Mold lines normally look very faint, so this picture has been darkened to make the line more visible. ]]> Fri, 15 Oct 2004 20:14:12 -0500 Release date: Fri, 15 Oct 2004 20:46:27 -0500; Views: 4 http://docs.info.apple.com/article.html?artnum=300128 It's normal for the Front Bezel of the iMac G5 to have fine lines at each corner. These occur during manufacture of the enclosure, and they're called "witness" lines. Witness lines are not cracks and do not represent a weakness or defect in the plastic. Note: Witness lines normally look more faint than in this picture, which has been darkened to make this one easier to see. ]]> Fri, 15 Oct 2004 20:46:27 -0500