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<title>Apple Support - Most Popular Compressor Articles</title>
<link>http://www.apple.com/support/</link>
<description>Apple Support - Most Popular Compressor Articles from Apple Inc.</description>
<language>en-us</language>
<copyright>Copyright 2008 Apple Inc.</copyright>
<ttl>1440</ttl>
<pubDate>Wed, 27 Aug 2008 02:21:03 -0500</pubDate>
<category>Apple</category>
<generator>In house</generator>
<image>
<title>red apple</title>
<url>http://www.info.apple.com/images/red-ac-apple.gif</url>
<link>http://www.apple.com/support/</link></image>
<item>
<title><![CDATA[Pro Applications Update 2006-01]]></title>
<description>Release date: Thu, 22 Jun 2006 13:04:01 -0500; Views: 221</description>
<link>http://docs.info.apple.com/article.html?artnum=303729</link>
<content:encoded><![CDATA[   <p>Pro Applications Update 2006-01 address several issues with underlying frameworks and shared components for the following professional applications, and is strongly recommended for all users of Final Cut Studio 5.1, Final Cut Pro 5.1, Motion 2.1, Soundtrack Pro 1.1, Apple Qmaster 2.1, Compressor 2.1, DVD Studio Pro 4.1, LiveType 2.1, Shake 4.1, and Final Cut Express HD 3.5.</p>    <h4>Pro Application Update 2006-01 updates the following components</h4>    <h4>HDVCodec</h4>    <p>HDVCodec addresses compatibility issues with Sony's XDCAM-HD 1080p24 25 Mbps CBR format and playback for the XDCAM-HD 540-line VFR formats.</p>  ]]></content:encoded>
<pubDate>Thu, 22 Jun 2006 13:04:01 -0500</pubDate>
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<item>
<title><![CDATA[Compressor and QuickTime: About the displayed frame size of MPEG-2 video]]></title>
<description>Release date: Wed,  3 Aug 2005 11:38:54 -0500; Views: 212</description>
<link>http://docs.info.apple.com/article.html?artnum=302075</link>
<content:encoded><![CDATA[<p>The frame size you see reported for MPEG-2 video may not be accurate in all applications.</p>
    <p>QuickTime has the ability to play back MPEG-2 content using the QuickTime MPEG-2 Playback Component, which is available as an add-on to <a href="http://www.apple.com/quicktime/mpeg2/">QuickTime Player</a>. This component is included with Apple DVD Studio Pro, Final Cut Pro, Motion, and Final Cut Studio.</p>
    <p>Please note that the frame size reported by the MPEG-2 Playback Component represents the <strong>displayed</strong> size of the MPEG-2 video&mdash;not the actual pixels that comprise the video. This is due to the MPEG-2 format's use of ]]></content:encoded>
<pubDate>Wed,  3 Aug 2005 11:38:54 -0500</pubDate>
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<title><![CDATA[DVD Studio Pro 4: "Formatting failed" and "Muxer Bit Rate too high" error with H.264 for HD DVD]]></title>
<description>Release date: Fri, 24 Feb 2006 14:06:17 -0600; Views: 198</description>
<link>http://docs.info.apple.com/article.html?artnum=303350</link>
<content:encoded><![CDATA[    <p>DVD Studio Pro 4 allows you to author DVDs with high definition (HD) video that conform to the HD DVD standard. There are two H.264 presets in Compressor 2 for encoding video for an HD DVD project.</p>
    <h4>Symptom</h4>
    <p>If you customize one of these presets by increasing the bit rate of the H.264 stream, you may get a "Formatting failed" error and the log would list "Muxer Bit Rate Too High" when you build your project in DVD Studio Pro. This can occur when you set the bit rate higher ]]></content:encoded>
<pubDate>Fri, 24 Feb 2006 14:06:17 -0600</pubDate>
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<title><![CDATA[New features in Apple Qmaster 2]]></title>
<description>Release date: Wed, 11 May 2005 08:22:55 -0500; Views: 167</description>
<link>http://docs.info.apple.com/article.html?artnum=301454</link>
<content:encoded><![CDATA[<p>Apple Qmaster 2 includes some new features, enhancements, and changes. Here's an overview of some of the most significant features. For more information on these features and their use, see the Apple Qmaster 2 User Manual and the Distributed Processing Setup guide.</p>
    <h4>Shared Cluster Storage</h4>
    <p>This new feature offers automated and simplified shared storage devices set-up. Cluster administrators can select a directory for cluster storage use, and computers in the cluster will automatically access this location, as needed. Compressor users have additional options for how data is stored and transferred.</p>
    <h4>QuickClusters ]]></content:encoded>
<pubDate>Wed, 11 May 2005 08:22:55 -0500</pubDate>
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<item>
<title><![CDATA[Apple Qmaster: Cleaning up cluster storage]]></title>
<description>Release date: Wed, 11 May 2005 06:31:57 -0500; Views: 133</description>
<link>http://docs.info.apple.com/article.html?artnum=301390</link>
<content:encoded><![CDATA[<p> 
If you are using Apple Qmaster with cluster storage and an error occurs, some partial files may be left on the designated cluster storage location. Check the cluster storage location to make sure that no partial media files are left there. If you find any, delete them and submit the job again.
</p>
<p> 
This is more likely to occur if you're using Compressor and Apple Qmaster together.
</p> 
<p> 
(You can install Apple Qmaster from Final Cut Studio, DVD Studio Pro 4, or Shake 4.)
</p> ]]></content:encoded>
<pubDate>Wed, 11 May 2005 06:31:57 -0500</pubDate>
</item>
<item>
<title><![CDATA[Compressor/Apple Qmaster versions 2.3 and earlier and version 3.0 not supported on Mac OS X 10.5 Leopard]]></title>
<description>Release date: Thu,  6 Dec 2007 20:50:55 -0600; Views: 106</description>
<link>http://docs.info.apple.com/article.html?artnum=307134</link>
<content:encoded><![CDATA[<h4>Issue or symptom</h4>
 <P>
Compressor/Apple Qmaster versions 2.3 and earlier and version 3.0 are not supported on Mac OS X 10.5 Leopard.
 </p>

 <h4>Products affected</h4>
 <ul>
 <li>
Compressor 2.3 and earlier versions and version 3.0
 </li>
 <li>
Apple Qmaster 2.3 and earlier versions and version 3.0
 </li>
 </ul>

 <h4>Solution</h4>
 <P>
Compressor and Apple Qmaster 2.3.1 and later or version 3.0.1 or later are supported on Mac OS 10.5 Leopard. Use <a href="http://docs.info.apple.com/article.html?artnum=106704">Software Update</a> to ensure you have the latest updates.  
 </p>




  ]]></content:encoded>
<pubDate>Thu,  6 Dec 2007 20:50:55 -0600</pubDate>
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<item>
<title><![CDATA[Final Cut Studio Resources]]></title>
<description>Release date: Thu, 27 Apr 2006 09:09:03 -0500; Views: 101</description>
<link>http://docs.info.apple.com/article.html?artnum=300732</link>
<content:encoded><![CDATA[    <table width="480" border="0" cellspacing="0" cellpadding="0" id="finalcutpro">        <tr valign="top">            <td width="84"><a href="http://www.apple.com/support/finalcutpro"><img src="http://www.info.apple.com/images/kbase/300431/300431_1.gif" alt="Final Cut Pro Product Support" width="64" height="64" border="0"></a></td>            <td>                <p><strong>Support<br></strong>In the United States and Canada, all new registered users of Final Cut Studio receive 90 days of <a href="http://www.apple.com/support/complimentary/">complimentary software support</a> via telephone from the date of purchase. In addition, ]]></content:encoded>
<pubDate>Thu, 27 Apr 2006 09:09:03 -0500</pubDate>
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<title><![CDATA[Compressor 1.x settings do not work with Compressor 2]]></title>
<description>Release date: Fri, 22 Jul 2005 08:22:07 -0500; Views: 94</description>
<link>http://docs.info.apple.com/article.html?artnum=302019</link>
<content:encoded><![CDATA[<p>
If you upgrade from Compressor 1.x to Compressor 2, the old presets from Compressor 1.x may still be available in Compressor 2 within the Custom folder in the Presets window. However, these settings do not work with Compressor 2.
</p>

<p>
Even though you can select and apply these older "inherited" settings to a job in the Compressor 2 Batch window, they will produce undesirable results. You should avoid using these settings and remove them instead. To remove them:
</p>

<ol>
	<li>Quit Compressor if it's open.</li>
	<li>Open ~/Library/Application Support/ <br> 
	<B>Note</B>: The tilde (~) refers to your Home folder. For more information, see "<A HREF="http://www.info.apple.com/kbnum/n106167"><U>Mac OS X: ]]></content:encoded>
<pubDate>Fri, 22 Jul 2005 08:22:07 -0500</pubDate>
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<title><![CDATA[About Pro Applications Update 2005-02]]></title>
<description>Release date: Thu, 20 Oct 2005 13:22:58 -0500; Views: 86</description>
<link>http://docs.info.apple.com/article.html?artnum=302323</link>
<content:encoded><![CDATA[<p>Pro Applications Update 2005-02 addresses several issues with underlying frameworks and shared components for Apple's professional applications, and is strongly recommended for all users of Final Cut Studio, Final Cut Pro 5, Motion 2, Soundtrack Pro, DVD Studio Pro 4, LiveType 2, Compressor 2, Apple Qmaster 2, and Final Cut Express HD 3.</p><p>Pro Applications Update 2005-02 updates the following components:</p><ul><li><b>Helium.framework</b><ul><li>Helium 2.0.2 addresses underlying issues with PAL to NTSC transcoding. </li> <li>Addresses the field inversion (image jitter) issue when using Compressor to transcode from HDV to Standard Def MPEG-2.</li> </ul> <br> <li><b>DesktopVideoOut.component </b> <br> DesktopVideoOut 1.2.3 addresses issues with DCD Main.</li> ]]></content:encoded>
<pubDate>Thu, 20 Oct 2005 13:22:58 -0500</pubDate>
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<title><![CDATA[Compressor 2:  Field order reversed when transcoding HDV to MPEG-2]]></title>
<description>Release date: Thu, 20 Oct 2005 15:59:21 -0500; Views: 86</description>
<link>http://docs.info.apple.com/article.html?artnum=302073</link>
<content:encoded><![CDATA[<h4>Symptom</h4>
    <p>When transcoding 1080i HDV video to MPEG-2 in Compressor 2, the MPEG-2 presets incorrectly reverse the field order. The results can appear as "jittery" video when viewed on an NTSC monitor or television.</p>
    <h4>Products affected</h4>
    <ul>
        <li>Compressor 2</li>
        <li>DVD Studio Pro 4</li>
        <li>Final Cut Pro 5</li>
        <li>Final Cut Studio</li>
    </ul>
    <h4>Solution</h4>
    <p>To resolve ]]></content:encoded>
<pubDate>Thu, 20 Oct 2005 15:59:21 -0500</pubDate>
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<title><![CDATA[Some Xsan configurations will cause an error when using Distributed Processing for Compressor]]></title>
<description>Release date: Tue, 29 Aug 2006 16:53:28 -0500; Views: 86</description>
<link>http://docs.info.apple.com/article.html?artnum=302279</link>
<content:encoded><![CDATA[<H4>Symptom or Issue</H4>
    <p>If you submit a Compressor batch to a QMaster cluster, the batch may not get processed and you'll get the following error instead:</p>
    <blockquote>
        NewMovieFromFile failed -2048.
    </blockquote>
    <p>This issue is caused by some Xsan volume configurations and affects the following products:</p>
    <ul>
        <li>Compressor 2.x</li>
        <li>QMaster 2.x</li>
        <li>Xsan 1.x</li>
      ]]></content:encoded>
<pubDate>Tue, 29 Aug 2006 16:53:28 -0500</pubDate>
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<item>
<title><![CDATA[Final Cut Studio: Third-party appearance themes may cause issues]]></title>
<description>Release date: Thu, 31 May 2007 21:34:31 -0500; Views: 83</description>
<link>http://docs.info.apple.com/article.html?artnum=305566</link>
<content:encoded><![CDATA[<h4>Issue</h4> 
<p>
	If you have installed third-party appearance modifications or other software designed to supersede the Mac OS X user interface, Final Cut Studio's window contents and other graphic elements may become corrupted or may display artifacts or distortion. 
</p>
<h4>Solution</h4> 
<p>
	Disable or remove the third-party appearance modifications if they interfere with the display or functionality of Final Cut Studio applications. 
</p>

<p><span class='G10G'><b>Important:</b> Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please <a href='http://www.info.apple.com/kbnum/n17159'>contact the vendor</a> for additional information.</span></p> ]]></content:encoded>
<pubDate>Thu, 31 May 2007 21:34:31 -0500</pubDate>
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<title><![CDATA[About Pro Application Update 2005-01]]></title>
<description>Release date: Wed, 13 Jul 2005 06:42:29 -0500; Views: 81</description>
<link>http://docs.info.apple.com/article.html?artnum=301888</link>
<content:encoded><![CDATA[<p>
Pro Application Update 2005-01 addresses several issues with underlying frameworks and shared components for Apple's professional applications, and is strongly recommended for all users of Final Cut Studio, Final Cut Pro 5, Motion 2, Soundtrack Pro, DVD Studio Pro 4, Shake 4, LiveType 2, Compressor 2, and Apple Qmaster 2.
</p>


<p>
This update is also recommended for users who have previously installed the FxPlug SDK. 
</p>

 <table width="60%" border="0" cellspacing="0" id="kbtable" align="center"  valign="middle">
<tr id="header">
	<td>
		Component name
	</td>
	<td>
		Applications 
	</td>
	<td>
		Description
	</td>
</tr>
<tr>
	<td>
		LiveType Support 2.0.2
	</td>
	<td>
		LiveType 2<br>
Final Cut Pro 5<br>
Final Cut Studio<br>
PluginManger<br>
FxPlug<br>
Motion 2<br>
DVD Studio Pro 4
	</td>
	<td>
		Addresses an issue with LiveType 2 project integration with Final Cut Pro 5, Motion ]]></content:encoded>
<pubDate>Wed, 13 Jul 2005 06:42:29 -0500</pubDate>
</item>
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<title><![CDATA[Compressor 1.2.1 and Apple Qmaster Node Installer incompatibility]]></title>
<description>Release date: Fri, 10 Jun 2005 10:16:24 -0500; Views: 77</description>
<link>http://docs.info.apple.com/article.html?artnum=301741</link>
<content:encoded><![CDATA[<p> 
After using the Apple Qmaster Node Installer that comes with Apple Qmaster 2 on a computer with Compressor 1.2.1, Compressor will quit unexpectedly when you open it. 
</p>
<p> 
This does not occur with Compressor 2 included with Final Cut Studio, Final Cut Pro 5, DVD Studio Pro 4, Motion 2, and Soundtrack Pro. </p> ]]></content:encoded>
<pubDate>Fri, 10 Jun 2005 10:16:24 -0500</pubDate>
</item>
<item>
<title><![CDATA[Pro Apps Update 2006-02]]></title>
<description>Release date: Tue, 26 Sep 2006 13:19:06 -0500; Views: 76</description>
<link>http://docs.info.apple.com/article.html?artnum=304275</link>
<content:encoded><![CDATA[
<p>
Pro Applications Update 2006-02 addresses several issues with underlying frameworks and shared components for Apple's professional applications and is strongly recommended for all users of Final Cut Studio 5.1, Final Cut Pro 5.1, Motion 	2.1, Soundtrack Pro 1.1, DVD Studio Pro 4.1, LiveType 2.1, Compressor 2.3, Apple Qmaster 2.3, and Final Cut Express HD 3.5.
</p>



<h4>Pro Application Update 2006-02 updates the following components</h4>

<b>HDVCodec</b>
<p>
HDVCodec addresses performance fixes with certain decks and also improves video quality specifically superblack preservation. 
</p>
<p>
This update is required for customers using Final Cut Pro 5.1 and above.
</p>

<h4>DVCProHDCodec</h4>
<p>
DVCProHDCodec addresses performance and stability issues. 
</p>
<p>
This update is required for customers ]]></content:encoded>
<pubDate>Tue, 26 Sep 2006 13:19:06 -0500</pubDate>
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<title><![CDATA[Compressor 2: Advanced image analysis]]></title>
<description>Release date: Fri, 17 Feb 2006 16:37:33 -0600; Views: 71</description>
<link>http://docs.info.apple.com/article.html?artnum=301492</link>
<content:encoded><![CDATA[<p>
Compressor 2 offers high-quality transcoding from many different source formats to many different target formats using advanced image analysis. That means you can now do any of the following at quality levels that were previously only available through expensive hardware solutions: 
</p>

<ul> 
<li>Convert video files between international television standards, such as PAL to NTSC, or NTSC to PAL. </li>
<li>Downconvert high definition (HD) video sources to standard definition (SD), or upconvert SD to HD. </li>
<li>Convert a progressive stream to an interlaced one, or interlaced to progressive.  </li>
</ul> 

<p>
Compressor 2 ships with a completely new set of Apple presets, representing a ]]></content:encoded>
<pubDate>Fri, 17 Feb 2006 16:37:33 -0600</pubDate>
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<title><![CDATA[Compressor 2: Certain presets may set the wrong frame rate in a converted clip]]></title>
<description>Release date: Mon, 24 Oct 2005 13:33:11 -0500; Views: 66</description>
<link>http://docs.info.apple.com/article.html?artnum=302511</link>
<content:encoded><![CDATA[<p>Compressor 2 offers high-quality transcoding using advanced image analysis when converting from one format to another. However, if you try to transcode from PAL to NTSC using one of the NTSC presets in the Advanced Format Conversions category, the resulting QuickTime movie file may not have the correct frame rate (29.97 FPS).</p><p>As a workaround, do this:</p><ol>	<li>In Compressor, apply the setting you wish to use to the source clip in the Batch window.</li>	<li>In the Inspector window, select Frame Controls.</li>	<li>From the <b>Frame Controls</b> pop-up menu, choose <b>Custom</b>.</li>	<li>Set your destination and then submit the batch.</li></ol><P><IMG SRC="http://www.info.apple.com/images/kbase/302511/302511_1.jpg" alt=""></P> <p>After changing the Frame Controls, you ]]></content:encoded>
<pubDate>Mon, 24 Oct 2005 13:33:11 -0500</pubDate>
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<item>
<title><![CDATA[Compressor 2: Distributed processing may seem slow]]></title>
<description>Release date: Wed, 13 Jul 2005 06:46:45 -0500; Views: 64</description>
<link>http://docs.info.apple.com/article.html?artnum=301927</link>
<content:encoded><![CDATA[<p>
When you use Compressor 2.0 to distribute processing, it may take more time to complete a batch if one or more of the computers in the cluster has a slower processor or processors. You'll notice this much more when a batch contains only one source movie with few settings applied to it. </p> 

<p>
To resolve this issue, update Compressor to version 2.0.1 using Software Update, and update all computers in the cluster to Apple QMaster 2.0.1.
</p> ]]></content:encoded>
<pubDate>Wed, 13 Jul 2005 06:46:45 -0500</pubDate>
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<item>
<title><![CDATA[Compressor 2: Assigning files to surround sound channels]]></title>
<description>Release date: Wed, 13 Jul 2005 06:48:39 -0500; Views: 52</description>
<link>http://docs.info.apple.com/article.html?artnum=301932</link>
<content:encoded><![CDATA[<p>In the Compressor 2 User Manual, the section entitled "Assigning Files to Surround Sound Channels (Automatic Methods)" contains inaccurate instructions; the channel identifier codes listed in the manual are incorrect. If you use the channel identifier codes listed, you will not get a single surround source media file in the Batch window.</p>
    <p>When you include channel identifier codes in the file names of a group of mono AIFF audio files and then drag the entire group of files into the Batch window in Compressor, the files will be assigned to the appropriate surround channels when they are ]]></content:encoded>
<pubDate>Wed, 13 Jul 2005 06:48:39 -0500</pubDate>
</item>
<item>
<title><![CDATA[Soundtrack Pro does not install the QuickTime MPEG-2 Playback Component]]></title>
<description>Release date: Wed, 11 May 2005 05:12:45 -0500; Views: 51</description>
<link>http://docs.info.apple.com/article.html?artnum=301524</link>
<content:encoded><![CDATA[<p> 
The Soundtrack Pro installer does not install the <a href="http://www.apple.com/quicktime/mpeg2/">QuickTime MPEG-2 Playback Component</a>, which is required for MPEG-2 file playback and the Compressor Preview function. If you need  the ability to import and playback MPEG-2 content, you can purchase the downloadable <a href="http://www.apple.com/quicktime/mpeg2/">QuickTime MPEG-2 Playback Component</a>, which is available from the Apple Store. 
</p>
<p>
Final Cut Studio also includes the QuickTime MPEG-2 Playback Component. 
</p> ]]></content:encoded>
<pubDate>Wed, 11 May 2005 05:12:45 -0500</pubDate>
</item>
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<title><![CDATA[Motion 2: Error when exporting tutorial project to Compressor]]></title>
<description>Release date: Wed, 11 May 2005 13:20:06 -0500; Views: 45</description>
<link>http://docs.info.apple.com/article.html?artnum=301600</link>
<content:encoded><![CDATA[<p>If you have one of the Motion tutorial projects open and then try to export it using Compressor, you may get an alert message that states that an error occurred while exporting to Compressor. This happens because the folder in which the tutorial projects are installed is a "read-only" folder.</p>
<p>When you export projects using Compressor 2, the application automatically creates a "Motion Batch Export Files" folder in the same location as the source file (in this case, it's trying to create the folder in the read-only tutorial projects folder, but won't succeed).</p>
<p>To resolve this issue, make sure that your project ]]></content:encoded>
<pubDate>Wed, 11 May 2005 13:20:06 -0500</pubDate>
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<item>
<title><![CDATA[Compressor 2: High resolution audio support]]></title>
<description>Release date: Fri, 17 Feb 2006 16:37:33 -0600; Views: 39</description>
<link>http://docs.info.apple.com/article.html?artnum=301498</link>
<content:encoded><![CDATA[<p> 
Compressor 2 supports high resolution audio up to 64 bits per sample (floating point) and sample rates up to 192 kHz. If you have disk space or bandwidth limitations, you must compress your audio. Do note that audio takes up less disk space than video, so you won't need to compress it as much as video. 
</p> 
<p> 
The most important components of audio codecs are sampling rates and bit depth.  Sampling rate sets the sound quality; bit depth sets the dynamic range of the sound. QuickTime audio codecs allow you to set both the sampling rate and ]]></content:encoded>
<pubDate>Fri, 17 Feb 2006 16:37:33 -0600</pubDate>
</item>
<item>
<title><![CDATA[Compressor 2: Log in to service nodes to distribute processing]]></title>
<description>Release date: Wed, 24 Aug 2005 11:19:19 -0500; Views: 27</description>
<link>http://docs.info.apple.com/article.html?artnum=302210</link>
<content:encoded><![CDATA[<p>
Compressor 2 can accelerate processing by distributing the work to multiple computers.  If you're using an Apple QMaster cluster for distributed processing, a user must be logged in to each Compressor service node (a computer providing Compressor-distributed processing services) for full functionality. If a service node displays the login screen, that computer will be bypassed in the processing distribution. 
</p><p>
For more information on distributed processing, open Compressor and choose <b>Help > Distributed Processing Setup</b>.
</p> ]]></content:encoded>
<pubDate>Wed, 24 Aug 2005 11:19:19 -0500</pubDate>
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