Apple Support - Most Recent MacBook Articles

MacBook and MacBook Air: Performance limitations in applications with intensive 3D graphics

Tue, 12 Aug 2008 17:21:15 -0500

While computers with integrated GMA X3100 graphics runs a wide variety of consumer-oriented games and applications, software with intensive 3D graphics requirements may exhibit performance limitations.

MacBook and MacBook Air: iPod won't mount when connected via a USB hub

Tue, 12 Aug 2008 16:33:40 -0500

Your MacBook (Late 2007) or MacBook Air may not detect some iPod devices if there are a lot of USB devices connected via an external hub.

MacBook (13-inch, Early 2008): Japanese keyboard cannot be selected after performing a restore from DVD

Thu, 24 Jul 2008 04:51:37 -0500

On the MacBook (13-inch, Early 2008), sometimes you may not be able to select a Japanese keyboard when performing a restore from DVD.

MacBook (Late 2007): Boot Camp Assistant missing

Tue, 22 Jul 2008 21:45:13 -0500

Boot Camp Assistant may be missing from the /Applications/Utility folder on the MacBook (13-inch Late 2007).

MacBook may run warm because rear vent is blocked

Fri, 18 Jul 2008 21:07:00 -0500

Some MacBook computers may appear to be running too warm, with the fan running consistently and heat emanating from the top and/or the bottom of the computer.

MacBook: How to remove or install the battery

Fri, 13 Jun 2008 17:33:36 -0500

This article discusses how to correctly remove or install a battery in your MacBook portable computer.

How to visually identify a MacBook (13-inch Late 2007)

Fri, 13 Jun 2008 17:08:33 -0500

The MacBook (13-inch Late 2007) portable computer looks very similar to the previous MacBook computers. Here are a couple of key, visual differences:

About white MacBook palmrest area

Fri, 6 Jun 2008 03:28:00 -0500

Lean what to do with a Macbook that has a discolored palmrest.

MacBook: How to find the Serial Number

Thu, 5 Jun 2008 20:47:11 -0500

This article explains how to find the serial number on a MacBook computer.

MacBook (Late 2007): About the Mac OS X 10.5 Leopard installation disk

Wed, 28 May 2008 17:36:58 -0500

MacBook (Late 2007): About the Mac OS X 10.5 Leopard installation disk

MacBook: Shuts down intermittently

Tue, 27 May 2008 18:47:11 -0500

If your MacBook shuts down randomly during use, a downloadable firmware update is now available that resolves this issue.

About the MacBook, MacBook Pro Keyboard Firmware Update 1.0

Tue, 27 May 2008 15:59:23 -0500

The MacBook and MacBook Pro Keyboard Firmware Update 1.0 addresses an issue where the first key press may be ignored if the computer has been sitting idle. It also addresses some other issues.

MacBook: How to install memory

Tue, 27 May 2008 15:12:23 -0500

Learn how to correctly install memory into a MacBook portable computer. Your MacBook computer has two memory slots that you access by removing the memory door in the battery bay. Your MacBook comes with at least 512 megabytes (MB) of 667 MHz Double Data Rate (DDR2) Synchronous Dynamic Random-Access Memory (SDRAM) installed. Both memory slots can accept an SDRAM module that meets the following specifications: Double Data Rate Small Outline Dual Inline Memory Module (DDR SO-DIMM) format 1.25 inch or smaller 512 MB or 1 gigabyte (GB) 200-pin

MacBook: External ports and connectors

Wed, 9 Apr 2008 16:00:05 -0500

The external ports and connectors of a MacBook can be found on the left side of the computer.

Software License Agreement for Firmware Restoration CD 1.6

Tue, 8 Apr 2008 20:30:12 -0500

Your rights to use this update are subject to the terms of the software license agreement that follows and accompanies the update. Please read through this document and scroll down. At the bottom is an "Accept and Download" button. By downloading or using this update, you accept the terms of the software license agreement.

MacBook (Late 2007): Preview may close without warning when saving adjusted jpeg files

Tue, 13 Nov 2007 18:29:45 -0600

Issue or symptom

If you use the Preview application to adjust the brightness or contrast, then save a jpeg image, Preview may close without warning and not save the image.

Products affected

MacBook (Late 2007)

Solution

Mac Pro

MacBook

iMac (24-inch)

MacBook Pro (15-inch 2.4/2.2GHz)

Solution

Be sure to use sample rates of

MacBook Pro: Using the incorrect DVD for startup may cause the computer to stop responding

Tue, 25 Sep 2007 19:57:45 -0500

Issue or symptom

If you try to startup your MacBook Pro from a MacBook DVD, the MacBook Pro may display a message saying you are using an incorrect DVD or the computer may stop responding.

Products affected

MacBook Pro

Solution

Always verify that you have the correct DVD prior to using it for startup.

MacBook (Mid 2007): Using an external display while in clamshell mode

Tue, 15 May 2007 18:14:34 -0500

Issue or symptom

If using a MacBook (Mid 2007) with an external display (such as an Apple Cinema Display), you may notice that if the menu bar is set to the external display, waking the computer from clamshell mode may temporarily prevent the internal display from displaying video.

Products affected

MacBook (Mid 2007)

Solution

Press F7 on the MacBook keyboard to temporarily restore video on the internal display.
Save any unsaved data and restart the computer.

This document will be updated as more information becomes available.

iTunes: Motorola phone featuring iTunes may not appear in Source list when connected to MacBook

Thu, 15 Mar 2007 07:47:04 -0600

This article does not cover iPhone support in iTunes. For more information about iPhone support in iTunes, click here.

Symptom

When connecting a Motorola phone featuring iTunes to a MacBook, the phone may not appear in iTunes Source list.

Products Affected

Motorola phone featuring iTunes
MacBook
MacBook (Late 2006)

Solution

Reinstalling the iTunes Phone Driver should resolve this issue:

Quit iTunes.
Navigate to the /System/Library/Extensions folder.
Open the Extensions folder.
Drag the iTunesPhoneDriver.kext file to the Trash.
Note: You may be prompted to enter your Mac OS X administrator name and password when moving this file to the Trash. Enter your name and password if so prompted and