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<title>Apple Support - Most Recent iTunes Articles</title>
<link>http://www.apple.com/support/</link>
<description>Apple Support - Most Recent iTunes Articles from Apple Inc.</description>
<language>en-us</language>
<copyright>Copyright 2008 Apple Inc.</copyright>
<ttl>1440</ttl>
<pubDate>Sun, 11 May 2008 18:18:04 -0500</pubDate>
<category>Apple</category>
<generator>In house</generator>
<image>
<title>red apple</title>
<url>http://www.info.apple.com/images/red-ac-apple.gif</url>
<link>http://www.apple.com/support/</link></image>
<item>
<title><![CDATA[iTunes for Windows could not establish a secure connection to the iTunes Store]]></title>
<description>Release date: Fri,  9 May 2008 15:58:27 -0500</description>
<link>http://support.apple.com/kb/TS1470</link>
<content:encoded><![CDATA[Users who are able to browse the iTunes Store but are unable to sign in or purchase content may see the following error message:

 iTunes could not connect to the iTunes Store. A secure network connection could not be established. 
Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel, then try again. ]]></content:encoded>
<pubDate>Fri,  9 May 2008 15:58:27 -0500</pubDate>
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<item>
<title><![CDATA[iTunes: How to choose import options]]></title>
<description>Release date: Fri,  9 May 2008 15:41:37 -0500</description>
<link>http://support.apple.com/kb/HT1580</link>
<content:encoded><![CDATA[With iTunes 6 and later, you can choose the encoding format (AAC, MP3, AIFF, Apple Lossless, or WAV) and other settings that iTunes uses to import songs. ]]></content:encoded>
<pubDate>Fri,  9 May 2008 15:41:37 -0500</pubDate>
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<item>
<title><![CDATA[How to back up your media in iTunes]]></title>
<description>Release date: Fri,  9 May 2008 00:33:09 -0500</description>
<link>http://support.apple.com/kb/HT1382</link>
<content:encoded><![CDATA[iTunes 7 offers a new way to back up your iTunes library, playlists, and iTunes Store purchases for safekeeping. The Back Up to Disc feature saves your media to a blank disc (CD or DVD) and once backed up, iTunes can use your backup disc(s) to automatically restore your iTunes library. If you have iTunes 5 or 6, click here.
To reduce the number of discs needed for a backup, iTunes can perform incremental backups (only items added or changed since the last backup). ]]></content:encoded>
<pubDate>Fri,  9 May 2008 00:33:09 -0500</pubDate>
</item>
<item>
<title><![CDATA[How to find which version of Windows Vista is installed on your Windows PC]]></title>
<description>Release date: Fri,  9 May 2008 00:16:13 -0500</description>
<link>http://support.apple.com/kb/HT1271</link>
<content:encoded><![CDATA[This article pertains to Windows Vista. Users of Windows XP can find help here. ]]></content:encoded>
<pubDate>Fri,  9 May 2008 00:16:13 -0500</pubDate>
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<item>
<title><![CDATA[iPhone not recognized in iTunes for Windows]]></title>
<description>Release date: Thu,  8 May 2008 23:50:21 -0500</description>
<link>http://support.apple.com/kb/TS1495</link>
<content:encoded><![CDATA[Note: This article is for Windows users. If you have a Mac, please refer to support document 305719.
If you are experiencing a symptom where iPhone does not appear in the Source list in iTunes after you connect it to your Windows PC, refer to the troubleshooting suggestions below. ]]></content:encoded>
<pubDate>Thu,  8 May 2008 23:50:21 -0500</pubDate>
</item>
<item>
<title><![CDATA[Updating the drivers on your Windows PC]]></title>
<description>Release date: Thu,  8 May 2008 19:31:44 -0500</description>
<link>http://support.apple.com/kb/HT1768</link>
<content:encoded><![CDATA[To get the best out of your Windows-compatible PCs, you need to make sure that the drivers for all of the components in your PC are up to date. Having outdated drivers on your computer can cause strange behavior with iTunes, QuickTime, iPod, and other applications.
First, what is a driver? 
A driver is a piece of software that allows your computer to communicate with a piece of hardware. Your PC consists of many hardware components, such as your hard disk, optical drive (CD or DVD drive), USB card and video card. All of these devices and more require drivers to ]]></content:encoded>
<pubDate>Thu,  8 May 2008 19:31:44 -0500</pubDate>
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<item>
<title><![CDATA[Unable to purchase or view movies or videos]]></title>
<description>Release date: Wed,  7 May 2008 19:36:50 -0500</description>
<link>http://support.apple.com/kb/HT1745</link>
<content:encoded><![CDATA[To purchase movies from the iTunes Store you must have iTunes 7 or later installed.
To play videos purchased from the iTunes Store, you must have QuickTime 7.4.5 or later.&nbsp; ]]></content:encoded>
<pubDate>Wed,  7 May 2008 19:36:50 -0500</pubDate>
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<item>
<title><![CDATA[&quot;Bonjour service failed to start, verify you have sufficient privileges&quot; error message when installing]]></title>
<description>Release date: Wed,  7 May 2008 19:34:55 -0500</description>
<link>http://support.apple.com/kb/TS1609</link>
<content:encoded><![CDATA[While installing Safari or iTunes 7.6 or later, you may see the message &quot;Bonjour service failed to start; verify you have sufficient privileges to start system services.&quot; You can cancel the installation or try again. ]]></content:encoded>
<pubDate>Wed,  7 May 2008 19:34:55 -0500</pubDate>
</item>
<item>
<title><![CDATA[Quality issue with purchased video or song]]></title>
<description>Release date: Wed,  7 May 2008 19:25:32 -0500</description>
<link>http://support.apple.com/kb/HT1746</link>
<content:encoded><![CDATA[If there is an issue with the audio or picture quality of a video you purchased from the iTunes Store, we'd like to know. Please follow the steps below to report it directly to Apple. Our support agents will review your request and get back to you as quickly as possible. ]]></content:encoded>
<pubDate>Wed,  7 May 2008 19:25:32 -0500</pubDate>
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<title><![CDATA[iTunes for Windows: Moving your iTunes Music folder]]></title>
<description>Release date: Wed,  7 May 2008 16:52:19 -0500</description>
<link>http://support.apple.com/kb/HT1364</link>
<content:encoded><![CDATA[Learn how to move your iTunes Music folder to a different location on your Windows PC. To move the iTunes Music folder on a Mac, see this article.
If your hard drive is nearly full after loading all your music into iTunes, or if you just want to move all those music files to another hard drive on your system, here's a way to make the move while retaining all your playlists, ratings, and play history. ]]></content:encoded>
<pubDate>Wed,  7 May 2008 16:52:19 -0500</pubDate>
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<item>
<title><![CDATA[Troubleshooting iTunes for Windows XP and 2000 video playback performance issues]]></title>
<description>Release date: Wed,  7 May 2008 16:17:56 -0500</description>
<link>http://support.apple.com/kb/TS1386</link>
<content:encoded><![CDATA[This article pertains to video playback performance issues in Windows XP and 2000. Video playback performance issues in Windows Vista are discussed in a separate article.
Here are some things to check if, when viewing a movie in iTunes for Windows, you notice that a video appears distorted, intermittently pauses, or has audio that is out of sync with the image on-screen. ]]></content:encoded>
<pubDate>Wed,  7 May 2008 16:17:56 -0500</pubDate>
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<item>
<title><![CDATA[iTunes and QuickTime for Windows: Audio does not play or plays incorrectly]]></title>
<description>Release date: Wed,  7 May 2008 16:15:54 -0500</description>
<link>http://support.apple.com/kb/TS1362</link>
<content:encoded><![CDATA[If you experience one of the symptoms below, follow the steps in this article to troubleshoot your issue:

    A song or audiobook may play too fast or too slow
    The audio playback may sound scratchy or muffled
    There is no sound when playing
    The playhead does not progress ]]></content:encoded>
<pubDate>Wed,  7 May 2008 16:15:54 -0500</pubDate>
</item>
<item>
<title><![CDATA[Restore error messages on the iPhone and iPod touch]]></title>
<description>Release date: Tue,  6 May 2008 23:14:43 -0500</description>
<link>http://support.apple.com/kb/TS1275</link>
<content:encoded><![CDATA[When trying to restore your iPhone or iPod touch with iTunes, you may see an error message that stops the restore process. ]]></content:encoded>
<pubDate>Tue,  6 May 2008 23:14:43 -0500</pubDate>
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<title><![CDATA[iTunes: Backup DVDs from my Mac don't work on my Windows PC]]></title>
<description>Release date: Tue,  6 May 2008 22:46:54 -0500</description>
<link>http://support.apple.com/kb/TS1511</link>
<content:encoded><![CDATA[Audio CDs burned in iTunes and data DVDs burned using iTunes on a Mac may not be recognized when inserted into a Windows PC with Drag-to-Disc software installed. In some cases, the Drag-to-Disc software is installed as part of Roxio's Easy CD &amp; DVD Creator suite.&nbsp; ]]></content:encoded>
<pubDate>Tue,  6 May 2008 22:46:54 -0500</pubDate>
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<item>
<title><![CDATA[Ejecting iPod using Windows Explorer on Windows Vista may corrupt iPod]]></title>
<description>Release date: Tue,  6 May 2008 22:35:45 -0500</description>
<link>http://support.apple.com/kb/TS1393</link>
<content:encoded><![CDATA[Some customers may see the following message when connecting an iPod to iTunes 7.2 or later on a computer running Windows Vista. ]]></content:encoded>
<pubDate>Tue,  6 May 2008 22:35:45 -0500</pubDate>
</item>
<item>
<title><![CDATA[How to use your iPod to move your music to a new computer]]></title>
<description>Release date: Tue,  6 May 2008 21:59:20 -0500</description>
<link>http://support.apple.com/kb/HT1329</link>
<content:encoded><![CDATA[Got a new computer and want to move your entire iTunes library? Starting with iTunes 7 there is a new backup feature that will archive your entire library to CD or DVD, including ratings and playcounts, which can be moved to another computer. If you are interested in moving your library using this method click, here.
If you do not have access to a CD or DVD burner then there is another option if you own an iPod. Because your iPod contains a high-capacity hard drive, you can use it to move all your music from your old computer to the ]]></content:encoded>
<pubDate>Tue,  6 May 2008 21:59:20 -0500</pubDate>
</item>
<item>
<title><![CDATA[iTunes for Windows: iPod and iPhone Diagnostics]]></title>
<description>Release date: Tue,  6 May 2008 21:53:55 -0500</description>
<link>http://support.apple.com/kb/HT1369</link>
<content:encoded><![CDATA[iTunes for Windows includes an iPod/iPhone connectivity test as well as an iPhone/iPod touch sync test. You can use these features to assist you in troubleshooting an issue when trying to use your iPod or iPhone with iTunes. This feature tests iPod and iPhone connectivity on a Windows PC running iTunes. Except for syncing, the diagnostic tests in iTunes do not test the hardware or software on the iPod/iPhone. ]]></content:encoded>
<pubDate>Tue,  6 May 2008 21:53:55 -0500</pubDate>
</item>
<item>
<title><![CDATA[iPod touch not recognized in iTunes for Windows]]></title>
<description>Release date: Tue,  6 May 2008 00:08:15 -0500</description>
<link>http://support.apple.com/kb/HT1852</link>
<content:encoded><![CDATA[Note: This article is for Windows users. If you have a Mac, please refer to support document 306641.
If you are experiencing a symptom where iPod touch does not appear in the Source list in iTunes after you connect it to your Windows PC, refer to the troubleshooting suggestions below. ]]></content:encoded>
<pubDate>Tue,  6 May 2008 00:08:15 -0500</pubDate>
</item>
<item>
<title><![CDATA[iTunes for Windows: Additional troubleshooting tips for burning issues]]></title>
<description>Release date: Mon,  5 May 2008 09:00:19 -0500</description>
<link>http://support.apple.com/kb/TS1374</link>
<content:encoded><![CDATA[Learn some additional steps to troubleshoot burning issues.
Using iTunes for Windows, you can easily &quot;burn&quot; audio, data, and MP3 CDs with most major disc drives, including:

    CD-R
    CD-RW
    DVD-R/RW
    DVD+R/RW

Here are a few tips you can try to solve common issues burning discs with iTunes for Windows.

    Download and install the latest version of iTunes.
    See &quot;Can't burn a CD in iTunes for Windows&quot; for basic troubleshooting steps. If you continue to have difficulty, then continue with the additional troubleshooting steps below. ]]></content:encoded>
<pubDate>Mon,  5 May 2008 09:00:19 -0500</pubDate>
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<title><![CDATA[iTunes for Mac: How to copy purchases between computers]]></title>
<description>Release date: Mon,  5 May 2008 08:53:19 -0500</description>
<link>http://support.apple.com/kb/HT1373</link>
<content:encoded><![CDATA[This document is for Mac users. If you use Windows, see &quot;Copying music between computers with iTunes for Windows&quot;.
You can download a song once when you purchase it from the iTunes Store. If you want to listen to it on another computer, you can copy it from the computer you used to purchase the song, but you can't download it again. You are allowed to play each song on up to five authorized computers.1 If you want to listen to it on another computer, you can move or copy it from the computer you used to purchase the song. Use ]]></content:encoded>
<pubDate>Mon,  5 May 2008 08:53:19 -0500</pubDate>
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