Multiple people using the same computer, people using the computer when they were ill, and the particular environment where the computer is used, are a few reasons you may wish to disinfect areas of the computer that people come into contact with the most.

In order to properly disinfect these areas, you should use Lysol Wipes, Clorox Disinfecting wipes, or Clorox Kitchen Disinfecting Wipes and follow the general rules below when disinfecting your Apple product:

Do's

• Be sure ]]> Fri, 25 Jan 2008 17:21:38 -0600 Release date: Wed, 14 Nov 2007 21:15:48 -0600 http://docs.info.apple.com/article.html?artnum=303694 When you use the restore option in Disk Utility in Mac OS X 10.3 through 10.4.11, you have to drag the destination device into the destination field. If your Mac is started up from the install DVD that was included in the box with the computer, this drag-and-drop function may not be available, and you may not be able to use the restore process.

  There are two possible workarounds to this issue:

  • Start up from an external Firewire drive running Mac OS X and use Disk Utility while running off the Firewire drive.
  • Start the Intel-based Mac up in Target ]]> Wed, 14 Nov 2007 21:15:48 -0600 Release date: Tue, 6 Nov 2007 07:22:45 -0600 http://docs.info.apple.com/article.html?artnum=306707 Discussion

    This update is for 20-inch and 24-inch aluminum iMac computers with 2.0, 2.4, or 2.8 GHz processors running Mac OS X Tiger.

    It improves the performance and reliability of graphics-intensive games and applications and fixes an issue that some customers encountered when installing Mac OS X Leopard after applying iMac Software Update 1.2.

    ]]> Tue, 6 Nov 2007 07:22:45 -0600 Release date: Fri, 12 Oct 2007 08:56:21 -0500 http://docs.info.apple.com/article.html?artnum=306513 Issue or symptom

    When connected to the optical digital audio input, 32 kilohertz and 88.2 kHz audio input sample rates may not work on Mac Pro, MacBook, iMac (24-inch) or MacBook Pro (15-inch 2.4/2.2GHz) computers. The audio may be corrupt or non-existent.

    Products affected

    • Mac Pro
    • MacBook
    • iMac (24-inch)
    • MacBook Pro (15-inch 2.4/2.2GHz)

    Solution

    Be sure to use sample rates of ]]> Fri, 12 Oct 2007 08:56:21 -0500 Release date: Wed, 22 Aug 2007 15:46:38 -0500 http://docs.info.apple.com/article.html?artnum=306305 Issue or symptom

    You may notice slight rendering differences with some fonts on iMac (Mid 2007) computers running Mac OS X 10.4.10. Text may appear offset or left-justified in applications such as iPhoto or in some Dashboard widgets. In some cases, the font may appear less smooth.

    Products affected

    • iMac (Mid 2007)

    Solution

    To address the issue:

    1. Log in with an administrator account (or a user account that allows you to install software, make changes, and so on).
    2. Open the Terminal application from Applications/Utilities.
    3. Cut-and-paste (or carefully type) the following text at the prompt:
       sudo rm -r /Library/Caches/com.apple.ATS
    4. Press ]]> Wed, 22 Aug 2007 15:46:38 -0500 Release date: Mon, 20 Aug 2007 22:04:46 -0500 http://docs.info.apple.com/article.html?artnum=306318 You can order your iMac (24-inch Mid 2007) computer with a 2.8 GHz Intel Core 2 Extreme Processor. This is a dual-core, Intel processor with 4 MB shared L2 (level 2) cache, an 800 MHz frontside bus and it supports Intel 64 architecture.

       Because this processor is a dual-core processor, the Apple System Profiler and About This Mac window identify the processor as "Intel Core 2 Duo."

       

       For more information about the Intel Core 2 Extreme Processor, see Intel's product brief.

       Important: Information about products not manufactured by Apple is provided for information purposes only and does not ]]> Mon, 20 Aug 2007 22:04:46 -0500 Release date: Wed, 15 Aug 2007 19:30:18 -0500 http://docs.info.apple.com/article.html?artnum=306287 Learn about the external features, ports and connectors on the iMac (Mid 2007) computer. All ports and connectors covered in this document are located on the Input/Output (I/O) panel on the bottom right side on the back of the computer.

       
       

       Features

       Built-in microphone

       The internal microphone operates independently from all other audio input ports and is always available. The internal microphone supports recording at bit depths of 16, 20, or 24 bits per sample and at sample rates of 44.1 kHz, 48 kHz, or 96 kHz. Audio recorded from the microphone is presented as a stereo data stream with the ]]> Wed, 15 Aug 2007 19:30:18 -0500 Release date: Mon, 13 Aug 2007 23:05:32 -0500 http://docs.info.apple.com/article.html?artnum=306284 The iMac (Mid 2007) ships with an Apple Remote. Unlike some previous iMac models, the iMac (Mid 2007) does not include a magnetic Remote rest for storing the remote on the iMac.

       ]]> Mon, 13 Aug 2007 23:05:32 -0500 Release date: Mon, 4 Jun 2007 22:36:56 -0500 http://docs.info.apple.com/article.html?artnum=304393 Issue or symptom

       Some Intel-based Macs can become unresponsive while being used in FireWire target disk mode for long periods of time. The FireWire icon will stop moving, and the disk cannot be accessed from another Macintosh computer over FireWire.

       Products affected

       • Mac Book Pro 15-inch (Early 2006)
       • iMac (Early 2006)

       Solution

       This behavior can be corrected with a firmware update to the computer that becomes unresponsive while in Target Disk Mode. Startup that computer into Mac OS X, then follow the instructions in this article.

       ]]> Mon, 4 Jun 2007 22:36:56 -0500 Release date: Thu, 22 Mar 2007 13:52:53 -0600 http://docs.info.apple.com/article.html?artnum=304156 Symptom

       With an external display connected and rotated to 90° (degrees), the computer may become unresponsive when viewing certain multimedia content on the external display.

       Products affected

       • iMac (Early 2006)
       • MacBook Pro
       • MacBook Pro (17-inch)

       Solution

       Restart the computer to resolve the issue.

       Update to Mac OS X 10.4.9 to prevent this issue.

       ]]> Thu, 22 Mar 2007 13:52:53 -0600 Release date: Mon, 11 Dec 2006 11:58:39 -0600 http://docs.info.apple.com/article.html?artnum=304394 Issue or symptom

       Even if you set your iMac (Late 2006) computer's screen saver never to activate, you may find that the screen saver starts after your computer has been idle for awhile.

       Products affected

       • iMac (Late 2006) All models
       • Mac OS X 10.4.7 or later

       Solution

       Move the mouse or press a key on the keyboard to deactivate the screen saver.

       This document will be updated as more information becomes available.

       ]]> Mon, 11 Dec 2006 11:58:39 -0600 Release date: Mon, 13 Nov 2006 19:24:50 -0600 http://docs.info.apple.com/article.html?artnum=304690 Issue or symptom

       The computer's audio and input source may go out of sync when a device is plugged in or removed from the line-out jack while monitoring the input source.

       Products affected

       • Intel-based Macintosh computers

       Solution

       Stop and restart the playback. If this doesn't work, close the application you are using and open it again, then start the playback again.

       ]]> Mon, 13 Nov 2006 19:24:50 -0600 Release date: Wed, 25 Oct 2006 12:16:14 -0500 http://docs.info.apple.com/article.html?artnum=304383 Issue or symptom

       If you use an external display rotated to 90 or 270 degrees and you enable video mirroring on that display, you may notice that Front Row doesn't present as expected. Instead, you see a black screen on the external display.

       Products affected

       • Front Row
       • Mac OS X 10.4.7
       • iMac (Early 2006)
       • iMac (Mid 2006)
       • iMac (Late 2006)
       • MacBook Pro
       • MacBook Pro (17-inch)
       • MacBook

       Solution

       If you need to use Front Row with two displays, either use extended desktop mode or rotate your external display at either 0 or 180 degrees.

       Click here for more information about the display rotation feature.

       ]]> Wed, 25 Oct 2006 12:16:14 -0500 Release date: Thu, 7 Sep 2006 09:57:52 -0500 http://docs.info.apple.com/article.html?artnum=304285 AppleWorks versions earlier than 6.2 cannot be installed on Intel-based Macs. The earlier versions of the installers require Mac OS 9 or Classic for installation, which is not available for the Intel-based computers.
       ]]> Thu, 7 Sep 2006 09:57:52 -0500 Release date: Thu, 31 Aug 2006 16:28:09 -0500 http://docs.info.apple.com/article.html?artnum=304251 Many of Apple's computers provide power over their FireWire ports even if the computer is off or asleep. This is normal and expected. This feature enables:
       • FireWire-based iPods to continue to charge even if the computer is asleep or off
       • FireWire bus-powered drives to be used as Startup Volumes
       • Additional features that may require power when the computer is plugged in but not turned on

       The computers that provide this feature include:

       • Power Mac G5 (Late 2005)
       • iMac G5 (Ambient Light Sensor) and later models of iMac G5
       • iMac (Early 2006) and later models of Intel-based iMac
       • Mac mini (all models)
       • PowerBook G4 (1GHz/867MHz) and later models of PowerBook ]]> Thu, 31 Aug 2006 16:28:09 -0500 Release date: Fri, 11 Aug 2006 11:10:33 -0500 http://docs.info.apple.com/article.html?artnum=30065 UNDERSTANDING STORAGE DRIVE CAPACITY

         Storage drive manufacturers measure storage drive capacity using the decimal system (base 10), so 1 gigabyte (GB) is calculated as exactly 1,000,000,000 bytes.  The capacity of the storage drive in your Mac, iPod, iPhone and other Apple hardware is measured using the decimal system.  We set this out on our product packaging and on our website through the statement "1 GB = 1 billion bytes."

         Operating systems, including the operating system on your Mac, iPod, iPhone, or other electronic devices, use the binary system (base 2) of measurement.  In binary, 1 GB is calculated as 1,073,741,824 bytes.  ]]> Fri, 11 Aug 2006 11:10:33 -0500 Release date: Thu, 6 Jul 2006 17:14:03 -0500 http://docs.info.apple.com/article.html?artnum=303996 The iMac (17-inch Mid 2006) computer can be used with Bluetooth wireless devices such as the Apple Wireless Keyboard and Apple Wireless Mouse by using an external USB Bluetooth Adapter.

         ]]> Thu, 6 Jul 2006 17:14:03 -0500 Release date: Wed, 31 May 2006 22:00:00 -0500 http://docs.info.apple.com/article.html?artnum=303870 An iMac (17-inch Mid 2006) may start up to a black screen (with no video). It may also occur if you have just changed the brightness of the display. If this happens, the computer will sound like it's starting up, but the display stays black. In this case, if you hold down the power key to shut the computer down and then try to start it up again, the situation would not be resolved.

         If this occurs, follow the steps below—the first steps are to regain normal operation, and the second set of steps are to prevent the issue from happening ]]> Wed, 31 May 2006 22:00:00 -0500 Release date: Thu, 25 May 2006 07:31:31 -0500 http://docs.info.apple.com/article.html?artnum=303176 Symptom

         QuickTime Player on Intel-based Macs can sometimes fail to play streaming video. When you try, the stream will appear to be connecting in QuickTime Player, but then it may pause and not begin playback.

         Products affected

         • iMac (Early 2006)
         • Mac Mini (Early 2006)
         • MacBook Pro
         • MacBook
         ]]> Thu, 25 May 2006 07:31:31 -0500