Nokia N70 phones have a "Mark as not done" option for To Do items. If the "Mark as not done" phone option is used on a synced iCal To Do item whose status is "completed", the status will not change in iCal..

Products affected

• Nokia N70 phones
• iSync in Mac OS X 10.4, Mac OS X 10.5 Leopard

Solution

Change the "completed" status of To Do items in iCal instead of on the phone.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute ]]> Fri, 26 Oct 2007 11:41:05 -0500 Release date: Fri, 26 Oct 2007 11:34:51 -0500 http://docs.info.apple.com/article.html?artnum=306449 Issue or symptom

All day (or single, multiple day) events that are created on the Motorola K1 series phones and then synced with an iCal calendar in Mac OS X 10.4 or Mac OS X 10.5 Leopard may show up as single day events instead.

Products affected

• Motorola K1 series phones including "KRZR"
• iCal, iSync
• Mac OS X 10.4, 10.5

Solution

Motorola K1 phones currently do not support the syncing of these kinds of events with iCal.

When synchronizing recurring events with a Nokia N71 or N80 phone and iCal in Mac OS X 10.5 Leopard, the events may appear to shift a day earlier (or later) if the last day of the event is located in a time zone with different Daylight Saving rule in effect.

Products affected

• Nokia N71, N80 phones
• Mac OS X 10.5

Solution

Apple has identified this as a limitation of some phones, such as the N71 and N80 series phones.

Important: Information about products not manufactured by Apple is provided ]]> Fri, 26 Oct 2007 11:31:28 -0500 Release date: Fri, 26 Oct 2007 07:24:34 -0500 http://docs.info.apple.com/article.html?artnum=306697 Issue or symptom

If you are syncing calendar groups with different names between Mac OS X 10.4 and Mac OS X 10.5 Leopard (or between 10.4 and 10.4), the name of your group on one computer may change to the group name from the other computer.

Products affected

• iCal
• .Mac Sync

Solution

Recreate any affected groups on one computer, sync that computer with .Mac, and then sync your other computers.

This document will be updated as more information becomes available.

• A note or timed event that's added to a previously created event may not sync with iCal.
• Anniversary events created on the phone may not display a title in iCal after synching. You may notice the "Occasion" field appears instead in the "Notes" section (of an event) in iCal.
]]> Fri, 26 Oct 2007 06:08:51 -0500 Release date: Thu, 21 Jun 2007 23:35:04 -0500 http://docs.info.apple.com/article.html?artnum=25667 Learn what to do if you can't get to information in Help, such as Finder or iCal 1.5 Help.

When you open Help, for example, you might see a blank page, or three links instead of four, but none of them work (you might expect to see these working links: What's New, Overview, Contents, Website).

Blank window in Mac OS X 10.4 or later

Download and install the Mac OS X 10.4.6 Update or later if you experience a blank window issue. You may also need to follow the steps described in the next section one time.

All versions of Mac OS X

Follow these ]]> Thu, 21 Jun 2007 23:35:04 -0500 Release date: Tue, 24 Apr 2007 18:40:08 -0500 http://docs.info.apple.com/article.html?artnum=300420 If your computer has Mac OS X 10.2.3 through 10.2.8 and iCal 1.5.4 installed, and iSync is configured to sync with a Symbian OS-based phone, iSync might unexpectedly quit when opening or syncing.

iSync may also quit when adding a Symbian OS-based phone.

To resolve the issue, download and install iCal 1.5.5. ]]> Tue, 24 Apr 2007 18:40:08 -0500 Release date: Thu, 21 Dec 2006 14:02:47 -0600 http://docs.info.apple.com/article.html?artnum=300368



If you are concerned about security, either be sure to remove all unsafe alarms during the import process or don't import calendars that contain these kinds of alarms.

The alert allows you to choose whether or not you want to continue importing the calendar and its events, including all alarms. If you choose not to, click "Cancel" to stop the import process.

If you want to import everything, click "Keep All Alarms," and iCal will import ]]> Thu, 21 Dec 2006 14:02:47 -0600 Release date: Fri, 24 Feb 2006 14:08:36 -0600 http://docs.info.apple.com/article.html?artnum=303251 Avoid using spaces and the commercial at symbol ("@") in passwords of iCal calendars that are published to an iDisk or a WebDAV server. The password will not be recognized when trying to access the calendar.

Instead, you can use just letters and numbers in your password.

This document will be updated as more information becomes available.

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as ]]> Fri, 24 Feb 2006 14:08:36 -0600 Release date: Thu, 9 Feb 2006 11:49:24 -0600 http://docs.info.apple.com/article.html?artnum=61708 The easiest way to add your iCal calendars to iPod's Calendars list is to use iTunes, but you can manually add it if you want. To find out how to sync calendars with iTunes click here.

Update iPod

Update your iPod with the latest software for your model.

Export your calendar in iCalendar format

1. Open iCal.
   
2. Select the calendar you want to export from the Calendars list.
   
3. From the File menu, choose Export.
   
4. Type a filename in the field when prompted.
   
5. Click Export.

Copy the iCal (.ics) file to iPod


1. Make sure iPod is set up to be used ]]> Thu, 9 Feb 2006 11:49:24 -0600 Release date: Fri, 19 Aug 2005 07:28:06 -0500 http://docs.info.apple.com/article.html?artnum=35002 Note: This article applies to iSync 1.5 and Mac OS X 10.3.9 and earlier. If you are using iSync 2.x in Mac OS X 10.4 or later, see this article for instructions.

   If you have a Palm OS-based device, you can use iSync to synchronize your computer's Address Book contacts and iCal calendar and To Do information with the contacts, calendar, and to do list on your Palm device through USB. Here's how to set this up.

   If your Palm device uses Bluetooth, see this article for complete wireless syncing instructions.

   Important: To avoid sync issues, you should only sync your Palm ]]> Fri, 19 Aug 2005 07:28:06 -0500 Release date: Wed, 17 Aug 2005 10:11:17 -0500 http://docs.info.apple.com/article.html?artnum=302029 Having a hard time printing an iCal calendar in Mac OS X 10.4 because only a portion of the calendar prints? Try choosing a different paper size setting:

   1. In iCal, choose Print from the File menu.
   2. Select a different paper size from the Paper pop-up menu, such as A4 or A5. You don't have to actually put A4- or A5-sized paper in your printer.
   3. Print the calendar.

   This document will be updated as more information becomes available.

   ]]> Wed, 17 Aug 2005 10:11:17 -0500 Release date: Thu, 21 Jul 2005 11:45:46 -0500 http://docs.info.apple.com/article.html?artnum=302018 After updating to Mac OS X 10.4.2, you may not be able to find iCal 2.0.2 events that were created prior to updating when using the search function in iCal.

   When you search for a particular event in iCal, iCal won't display the event in its search results, but you can find the event by browsing to the appropriate day in an iCal calendar or by using Spotlight.

   Solution

   1. From the iCal File menu, choose Backup Database.
   2. Quit iCal.
   3. Navigate to ~/Library/Application Support/iCal/Sources.
   4. Open each folder in the Sources folder and remove the file named "Index."
   5. Open iCal; it will re-index your events.
   ]]> Thu, 21 Jul 2005 11:45:46 -0500 Release date: Thu, 30 Jun 2005 09:23:15 -0500 http://docs.info.apple.com/article.html?artnum=301734 To make sure that calendar alarms in calendars created in iCal 1.5.x work in Mac OS X 10.4 Tiger, open iCal 2.0 or later (included with Mac OS X 10.4) at least once. Your calendars will be updated, and the alarm should work as expected.
   ]]> Thu, 30 Jun 2005 09:23:15 -0500 Release date: Thu, 26 May 2005 11:47:39 -0500 http://docs.info.apple.com/article.html?artnum=301396 If you install Mac OS X 10.4 Tiger over Mac OS X 10.3 using an Archive and Install installation, the Help files for iCal 2.0 (included with Tiger) will need to be updated. Otherwise, you'll see the Help content for iCal version 1.5 when you open Help from within iCal 2.0.

   To update these files in Mac OS X 10.4, follow these steps:

   1. Open the Applications folder.
   2. Control-click the iCal application icon.
   3. In the resulting shortcut menu, choose Show Package Contents; an "iCal.app" window opens with a Contents folder in it.
   4. Open the Contents folder, then the Resources folder within it.
   5. In the Resources ]]> Thu, 26 May 2005 11:47:39 -0500 Release date: Tue, 26 Apr 2005 08:16:46 -0500 http://docs.info.apple.com/article.html?artnum=301418 With Mac OS X 10.4 Tiger, iCal events that you download using .Mac Webmail will have an HTML (.html) file extension instead of an iCal (.ics) one. Because of this, when you double-click the file, iCal won't open and instead, your default web browser will try to open the file (or whatever application you've assigned to open .html files).

      If this happens, simply change the ".html" file extension on the affected file to ".ics." For example, if you download an iCal 1.5-sent invitation event named "mydates" using .Mac Webmail, the file will be saved as "mydates.html." To make this file ]]> Tue, 26 Apr 2005 08:16:46 -0500 Release date: Tue, 11 Jan 2005 08:34:38 -0600 http://docs.info.apple.com/article.html?artnum=300563 MenuCalendarClock, may prevent you from installing iCal updates that you get from Software Update or download from the Apple site. (“Third-party” refers to products created by companies other than Apple.) When you attempt to update iCal, you receive a message that says that you cannot update iCal because it is “running.” Even if you quit iCal, the issue persists.

      What can you do? Check to see if you have a third-party application or utility running that might be accessing iCal resources. Quit or stop the software, then update iCal.

      You might also ]]> Tue, 11 Jan 2005 08:34:38 -0600 Release date: Mon, 11 Oct 2004 13:54:12 -0500 http://docs.info.apple.com/article.html?artnum=300112 If the last day of a recurring event in the calendar doesn't show up on the iPod afterwards, you can follow a couple of easy steps:

      1. Delete the calendar from the Calendars folder of the iPod. Do this when the iPod is available in Disk Mode.
      2. Export the calendar directly from iCal to the iPod Calendars folder.

      This document will be updated as more information becomes available. ]]> Mon, 11 Oct 2004 13:54:12 -0500 Release date: Tue, 10 Aug 2004 07:33:57 -0500 http://docs.info.apple.com/article.html?artnum=25797
      This option is off by default, but you can turn it on by clicking the Options button at the bottom of the iSync device drawer. If the Options button is not present, your phone doesn't work with this iSync feature.
      
      
      
      
      
      What happens after "Sync all day events" is enabled in iSync?
      
      Once the option is enabled, iSync will sync iCal calendars to the phone as read-only entries. All day events should only be changed or modified on the Mac and ]]> Tue, 10 Aug 2004 07:33:57 -0500