In Mac OS X 10.5 Leopard's .Mac preferences (in System Preferences), your last sync may incorrectly be noted as having occurred "Today", even if you have not synced yet today.

Products affected

• .Mac Sync
• Mac OS X 10.5

Solution

If you sync again, the Last Sync notice in .Mac preferences will be updated as expected. If you have enabled displaying Sync Status in the Menu bar, the Sync menu item will show the last sync date correctly.

This document will be updated as more information becomes available.

If you are using iDisk Syncing, and choose a color label for a folder, the color label will not sync to other computers using iDisk Syncing, or appear on other computers that connect directly to your iDisk.

Products affected

• Mac OS X 10.4
• iDisk Syncing

Solution

This is expected behavior. Color labels for files will sync.

This document will be updated as more information becomes available.

When trying to connect to your iDisk in Leopard, you may receive the following alert:

"Your iDisk cannot be accessed. Your member name or password may be invalid
An unexpected error occurred (error code -35)."

Products affected

• Mac OS X 10.5 Leopard
• .Mac

Solution

1. From the Apple menu, choose Log Out.
2. Log back in.
   
3. Try to connect to your iDisk.
4. If the issue persists, restart your computer.
5. If the issue still persists, open System Preferences.
6. Click .Mac.
7. Click Sign Out...
8. Re-enter your .Mac member name and ]]> Tue, 15 Jan 2008 19:07:17 -0600 Release date: Wed, 2 Jan 2008 21:57:52 -0600 http://docs.info.apple.com/article.html?artnum=307131 Issue or symptom

   When syncing preferences via .Mac Sync, some application windows (such as Safari or Mail), may disappear and not reappear (during syncing or after syncing) even if you quit and re-open the application.

   Products affected

   • Mac OS X 10.5
   • .Mac Sync

   Solution

   This might happen if one computer has Spaces enabled, but the other computer does not, or the computers use Spaces with different row and column settings.

   As a workaround, use the same Spaces settings on all computers that are syncing Preferences, or do not sync Preferences if you do ]]> Wed, 2 Jan 2008 21:57:52 -0600 Release date: Fri, 21 Dec 2007 22:37:10 -0600 http://docs.info.apple.com/article.html?artnum=307077 Issue or symptom

   With iDisk Utility for Windows XP, when trying to download a large file (larger than 50,000,000 bytes), you may receive an alert stating:
   
   "Cannot Copy filename: Cannot read from the source file or disk"

   Products affected

   • iDisk Uility for Windows XP
   • Microsoft Windows XP

   Solution

   As a workaround, you can download large files using iDisk on the web.

   See this Microsoft Support article for more information.

   Important: Mention of ]]> Fri, 21 Dec 2007 22:37:10 -0600 Release date: Wed, 19 Dec 2007 20:43:01 -0600 http://docs.info.apple.com/article.html?artnum=306929 Issue or symptom

   You are unable to use iPhoto 2 to publish to .Mac. This alert appears:

   Important Notice
   We apologize for the inconvenience, but the ability to order books and prints is no longer supported in iPhoto 2. Please upgrade to a newer version of iPhoto to order these products
   

   Products affected

   • iPhoto 2
   • .Mac
     
     

   Solution

   Upgrade to a newer version of iPhoto. For example, iPhoto included with Wed, 19 Dec 2007 20:43:01 -0600 Release date: Tue, 11 Dec 2007 19:48:54 -0600 http://docs.info.apple.com/article.html?artnum=306791 Issue or symptom

   If you use the Migration Assistant to migrate/copy a user account to Mac OS X 10.5, you will still need to register for .Mac Syncing.

   If you check the box to Synchronize with .Mac, you may receive an alert that another computer is already registered with the same name.

   Products affected

   • .Mac Sync
   • Mac OS X 10.5

   Solution

   This is expected. If you migrated the user from a computer that you still want to sync with via .Mac, click "Enter another name" if you receive an alert.

   If you ]]> Tue, 11 Dec 2007 19:48:54 -0600 Release date: Tue, 11 Dec 2007 19:48:22 -0600 http://docs.info.apple.com/article.html?artnum=306691 Issue or symptom

   If you were using iDisk Syncing in Mac OS X 10.3 or 10.4, then upgraded your computer to Mac OS X 10.5 Leopard, any aliases for items on your synced iDisk may no longer work as expected. Instead, the alias may open a previous version of your iDisk, not the iDisk that is synced in Mac OS X 10.5.

   Products affected

   • Mac OS X 10.5
   • iDisk Syncing

   Solution

   Mac OS X 10.5 ]]> Tue, 11 Dec 2007 19:48:22 -0600 Release date: Thu, 6 Dec 2007 18:13:12 -0600 http://docs.info.apple.com/article.html?artnum=307052 Issue or symptom

   When trying to sync your calendars with .Mac Sync in Mac OS X 10.5, your calendars may not sync (and no alert appears), or you may see the following alert:

   "Calendars could not be synced due to inconsistent data. Confirm that your computer's data is valid, then reset Calendars on .Mac in System Preferences."

   Products affected

   • .Mac Sync
   • Mac OS X 10.5

   Solution

   1. Download and install Mac OS X 10.5.1 or later.
   2. From the computer with the most up-to-date calendar information, reset .Mac Sync.
   3. If the issue persists after resetting ]]> Thu, 6 Dec 2007 18:13:12 -0600 Release date: Mon, 3 Dec 2007 21:19:12 -0600 http://docs.info.apple.com/article.html?artnum=307082 Issue or symptom

      After entering a password for your Mac OS X screen saver, the .Mac Sync menu icon may spin constantly.

      This may happen if a dialog asking for confirmation of sync data changes opens while screen saver is running and the screen saver requires a password. (The dialog window is not accessible via the Dock.)

      Products affected

      • Mac OS X 10.5 Leopard
      • .Mac Sync

      Solution

      Press your "Application windows" Exposé function key (check Dashboard & Exposé preferences in System Preferences if you're not sure which button is assigned), then select and confirm the Sync ]]> Mon, 3 Dec 2007 21:19:12 -0600 Release date: Tue, 27 Nov 2007 18:44:44 -0600 http://docs.info.apple.com/article.html?artnum=302045 Are you doing the math and finding that your should have more (or less) free space on your iDisk than is being reported? Learn some of the reasons why the space available on your iDisk might be different than what you might expect.

      iDisk shows too much free space

      If your iDisk displays more available space than you expected, it may be because you are running Mac OS X 10.3.x and using Backup to back up your data to .Mac, and have iDisk Syncing (local iDisk) enabled in .Mac preferences. In Mac OS X 10.3.x, data that resides in the Backup ]]> Tue, 27 Nov 2007 18:44:44 -0600 Release date: Thu, 15 Nov 2007 22:09:59 -0600 http://docs.info.apple.com/article.html?artnum=306561 Issue or symptom

      Sometimes, a Web clip that you have created may not load as expected, resulting in an alert such as:

      Web Clips are created using Safari's "Open in Dashboard" feature...
      Click on the Safari icon to launch Safari

      Affected widgets may be deleted after syncing widgets with .Mac.

      Products affected

      • Mac OS X 10.5
      • .Mac Sync

      Solution

      Recreate the widget on one computer, verify that it is loading as expected, and then sync with .Mac.