Apple Support - Most Recent AirPort Articles

AirPort Express: Difficulty joining third-party network that is using WEP

Tue, 19 Aug 2008 15:36:48 -0500

Joining the network of some third-party wireless access points requires a little special treatment when the network is protected by Wired Equivalent Privacy (WEP), an older wireless security protocol.

About the security content of AirPort Update 2006-001 and Security Update 2006-005

Mon, 11 Aug 2008 20:40:32 -0500

This document describes Security Update 2006-005 and the security content of AirPort Update 2006-001, which can be downloaded and installed via Software Update preferences, or from Apple Downloads. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. For information about the Apple Product Security PGP Key, see "How to use the Apple Product Security PGP Key." Where possible, CVE IDs are used to reference the vulnerabilities for further information. To learn

iTunes 7 for Mac: AirTunes won't connect to remote speakers

Fri, 8 Aug 2008 20:23:56 -0500

When using iTunes 7.0 for Mac, some users may not be able to connect to remote speakers using an Airport Express base station. In this case, the remote speakers would be visible in iTunes 7.0, but iTunes would timeout while trying to connect and the speaker menu would return to Computer.

AirPort Extreme: How to Update a Base Station's Firmware

Thu, 7 Aug 2008 21:41:52 -0500

Learn how to update the firmware on the AirPort Extreme Base Station.

My AirPort signal strength is very weak

Thu, 7 Aug 2008 20:17:24 -0500

If your AirPort signal strength is weak, the following steps will help you resolve the issue.

AirPort Card: When You Can Join a WPA Network

Wed, 6 Aug 2008 20:58:47 -0500

A Macintosh with an AirPort Card cannot join a Wi-Fi Protected Access (WPA) network when using earlier software. Learn the requirements for joining a WPA network. If you don't have the software required to join a WPA network with an AirPort Card, then the password entry dialog appears when you select the AirPort network, and your attempt to join will fail. You see this message: "The password you entered is not correct for the AirPort network ."

AirPort Extreme base station: How to enable Cisco VPN connections

Wed, 6 Aug 2008 20:56:31 -0500

You should use Cisco's VPN client software to establish a Cisco VPN connection via an AirPort Extreme base station. Note: In the Cisco VPN client preferences, make sure the "NAT-T" option is enabled.

Uses for the USB port of Time Capsule, AirPort Extreme, AirPort Express

Tue, 5 Aug 2008 19:23:38 -0500

The USB port on a Time Capsule, AirPort Extreme Base Station, or AirPort Express is only intended for the uses described here. It is not intended for use with other USB devices, such as broadband modems, speakers, or keyboards.

Using the AirPort Admin Utility to create a WDS network with multiple base stations

Thu, 31 Jul 2008 21:37:32 -0500

Using the wireless distribution system (WDS) feature, you can set up two to five base stations as a unified network that shares one Internet connection.

All about Time Capsule, AirPort Extreme, and AirPort Express base station firmware updates

Thu, 31 Jul 2008 14:13:53 -0500

There are several things you should know about installing firmware updates onto your Time Capsule, AirPort Extreme, or AirPort Express base station (for readability, we will refer to any of these devices as an Apple Wireless Device or AWD). In Mac OS X, AirPort Utility is located in the Utilities folder inside the Applications folder. In Windows, you can access Airport Utility by choosing Start > All Programs > AirPort.

Resetting AirPort Express

Wed, 30 Jul 2008 15:21:41 -0500

Here you can learn how to reset the AirPort Express Base Station. Note: This article is only for AirPort Express. To reset other base stations, see the AirPort Support Page.

Printing to an AirPort Extreme / Express Base Station or Time Capsule from Windows XP

Wed, 30 Jul 2008 15:11:23 -0500

Note: Before you begin, please download and install Bonjour for Windows to simplify the configuration of printing via an AirPort Extreme / Express Base Station or Time Capsule. Also before you begin, please install the latest printer drivers from the appropriate printer manufacturer web site. If you use Microsoft Windows XP SP2 or later, you can print to a USB printer connected to an AirPort Extreme / Express Base Station or Time Capsule. Just follow these steps:

How to tell if 802.11n-enabling software is installed

Tue, 29 Jul 2008 20:02:28 -0500

How to tell if 802.11n-enabling software is installed.

AirPort Extreme (802.11n): USB storage device supported formats and protocols

Tue, 29 Jul 2008 15:54:36 -0500

You can connect USB-based storage devices to an AirPort Extreme (802.11n). Learn which formats and protocols are supported.

Resetting the AirPort Base Station (Graphite)

Mon, 28 Jul 2008 19:58:45 -0500

This article describes how to perform a forced reload or reset of the base station firmware and factory default settings. After performing a forced reload or reset you will have to run the AirPort Setup Assistant to reconfigure the Base Station for use. Note: This article pertains to the AirPort Base Station (Graphite) used with AirPort software versions 1.0, 1.3 and 2.0. If you have the later AirPort Base Station (Dual Ethernet) with AirPort software version 2.0 or later, see Resetting the AirPort Base Station (Dual Ethernet). Reinstalling base station software (firmware) If your AirPort Base Station stops responding completely, you need

AirPort: Can Connect to Base Station But Not to Internet When Using PPPoE

Fri, 25 Jul 2008 18:58:45 -0500

Your computer may connect to the base station but not to the Internet or local network when using a PPPoE DSL or cable modem service. Your computer connects to the base station with a strong signal, but it cannot connect to the Internet or your local network. The Network preference pane may show an IP address of 10.64.64.64 for the Built-in Ethernet port. This typically occurs after adding an AirPort Base Station or third-party wireless access point where wired Ethernet was previously used to connect to a PPPoE DSL or cable modem service. In

Windows printer troubleshooting for AirPort Extreme and AirPort Express

Mon, 21 Jul 2008 20:58:46 -0500

Do you have a USB printer that works the way you expect it to when connected to your computer, but not when it's connected to your base station for printer sharing? In that situation, this article helps you troubleshoot issues with printer recognition or sending a print job. Note for Windows users: Please install Bonjour for Windows, available at Apple Downloads, to simplify the configuration of Bonjour printing via an AirPort Extreme Base Station or AirPort Express. Before you start, remember that base station printer sharing is for printing only, not for printer utilities or other special features that may require a

Resetting the AirPort Base Station (Dual Ethernet)

Fri, 18 Jul 2008 20:45:47 -0500

This document describes how to reset the AirPort Base Station (Dual Ethernet). Note: This article pertains to the AirPort Base Station (Dual Ethernet). If you have the earlier AirPort Base Station (Graphite), see Resetting the AirPort Base Station (Graphite).

Unable to join a wireless network with hidden SSID (closed network)

Thu, 17 Jul 2008 20:49:39 -0500

You may be unable to join a wireless network name (SSID), in other words a closed network, even with a correct password.

About the security content of Firmware Update 7.1 for AirPort Extreme Base Station with 802.11n

Tue, 15 Jul 2008 16:52:39 -0500

This document describes the security content of Firmware Update 7.1 for AirPort Extreme Base Station with 802.11n. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. For information about the Apple Product Security PGP Key, see "How to use the Apple Product Security PGP Key." Where possible, CVE IDs are used to reference the vulnerabilities for further information. To learn about other Security Updates, see "Apple Security Updates."