Mac OS X 10.4 Help

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I forgot the password to my encrypted home folder

If you forget your login password and your home folder is protected by FileVault, you must know the master password to get access to your account. If you don't know the master password, ask your computer's administrator to help you.

If you are the administrator of the computer, and you can't remember the master password, the information in your home folder is lost forever.

To reset the password for an encrypted home folder:

  1. Try to log in to your user account. When you see the password hint appear after the third unsuccessful try, click "Forgot Password."
  2. Type (or have the computer's administrator type) the master password and click Continue.
  3. Read the warning message about your keychain and click OK to proceed, or click Cancel to stop.
  4. Type a new login password for your account, then type it again to verify it.
  5. Type a hint that will help you remember your password next time.
  6. Click Login.

See also

Keywords: khelp kmosx kmosx4