Power Mac G4 (QuickSilver 2002): How to Open the Computer
This document discusses how to open the computer prior to installing additional hardware such as RAM, a hard drive, a PCI card, or an AirPort card.
Warning
Apple recommends that you have an Apple-certified technician install memory, PCI expansion cards, and internal storage devices. Consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for service. If you install these items yourself, you risk damaging your equipment, and such damage is not covered by the limited warranty on your computer. See an Apple authorized dealer or service provider for additional information about this or any other warranty question.
Opening the Computer:
Warning
Apple recommends that you have an Apple-certified technician install memory, PCI expansion cards, and internal storage devices. Consult the service and support information that came with your computer for instructions on how to contact an Apple authorized service provider or Apple for service. If you install these items yourself, you risk damaging your equipment, and such damage is not covered by the limited warranty on your computer. See an Apple authorized dealer or service provider for additional information about this or any other warranty question.
Opening the Computer:
- 1. Shut down your computer:
- In Mac OS X, choose Shut Down from the Apple menu.
- In Mac OS 9, choose Shut Down from the Special menu.
- Warning Always shut down your Power Mac G4 before opening it to avoid damaging its internal components or the components you want to install. Do not open the computer or attempt to install items inside it while it is turned on. After shutting down your computer, the internal components can be very hot. Let the computer cool down before continuing.
- Important Always do this before you touch any parts, or install any components, inside the computer. To avoid generating static electricity, do not walk around the room until you have finished installing the expansion card, memory, or internal storage device and closed the computer.
- Warning The power supply in your computer is a high-voltage component and should not be opened for any reason, even when the computer is off. If the power supply needs service, contact your Apple-authorized dealer or service provider.
- Note: If the latch won't lift, check that the security lock port and lockable cover latch in the back of the computer are not locked.
2. Wait five to ten minutes to allow the computer's internal components to cool.
3. Unplug all the cables from the computer except the power cord.
4. Touch the metal PCI access covers on the back of the computer to discharge any static charge. 
Figure 1 Discharge static
5. Unplug the power cord.
6. Lift the latch on the side of the computer.
Figure 2 Lift the latch
7. Gently lower the side panel onto a clean, flat surface, preferably onto a soft, clean cloth.
Figure 3 Lower side panel
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